Virgin Velocity Website Issues

Discussion in 'Virgin Australia Velocity' started by Bolthead, Apr 25, 2014.

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  1. Bolthead

    Bolthead Active Member

    Apr 15, 2010
    897
    238
    Sydney, NSW
    Flight Map:
    View my flight map
    Twitter:
    Facebook:
    I am currently in Vancouver and I am having issues getting into "My Account".... the message is:

    "We are sorry, but we are unable to complete your request at this time, please try again later.
    If this problem persists please contact our Membership Contact Centre on 131 875...."
    I have been trying for about 24 hours. I had no issues in New York last week. Is any one else having issues with their account or could it be possibly be the fact that I am in Canada.

    Thanks....:)
     

  2. Clivem

    Clivem Active Member

    Jan 17, 2013
    565
    285
    Brisbane
    You are not alone in Canada .. I'm in the thriving metropolis of Goondiwindi right now with the same story re 'my account' .... there is still access to future bookings but.
     
  3. ADLFF

    ADLFF Junior Member

    Apr 21, 2014
    19
    10
    ADL
    Flight Map:
    View my flight map
    Mine is 100% accessible. ADL South Oz.
     
  4. TomVexille

    TomVexille Enthusiast

    Nov 12, 2013
    10,120
    4,634
    Melbourne
    No issues here either
     
  5. Bolthead

    Bolthead Active Member

    Apr 15, 2010
    897
    238
    Sydney, NSW
    Flight Map:
    View my flight map
    Twitter:
    Facebook:
    Working now for some reason... still in Vancouver but off to San Jose CA tomorrow :)
     
  6. 777

    777 Established Member

    Apr 14, 2009
    2,743
    1,205
    Melbourne
    Flight Map:
    View my flight map
    Do you know how to get there?
     
    • Like Like x 1
  7. AustraliaPoochie

    AustraliaPoochie Established Member

    4 letter word with S as a starter comes to mind.
    Thought it was some.
    But it looks like me too, makes me wonder maybe QF is better!
    Under my booking, the booking details just show summary, but wont go into detail view.
    Have tried many different computers, but my bookings in detailed view, still hangs there, with the little circle going round for yonks.
     
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