Virgin Velocity Website Issues | Australian Frequent Flyer
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Virgin Velocity Website Issues

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Bolthead

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Joined
Apr 15, 2010
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909
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I am currently in Vancouver and I am having issues getting into "My Account".... the message is:

"We are sorry, but we are unable to complete your request at this time, please try again later.
If this problem persists please contact our Membership Contact Centre on 131 875...."
I have been trying for about 24 hours. I had no issues in New York last week. Is any one else having issues with their account or could it be possibly be the fact that I am in Canada.

Thanks....:)
 

Clivem

Active Member
Joined
Jan 17, 2013
Messages
565
You are not alone in Canada .. I'm in the thriving metropolis of Goondiwindi right now with the same story re 'my account' .... there is still access to future bookings but.
 

Bolthead

Active Member
Joined
Apr 15, 2010
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909
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Working now for some reason... still in Vancouver but off to San Jose CA tomorrow :)
 

AustraliaPoochie

AFF Supporter
Joined
Feb 9, 2014
Messages
3,609
4 letter word with S as a starter comes to mind.
Thought it was some.
But it looks like me too, makes me wonder maybe QF is better!
Under my booking, the booking details just show summary, but wont go into detail view.
Have tried many different computers, but my bookings in detailed view, still hangs there, with the little circle going round for yonks.
 
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