Virgin Platinum Welcome Pack

I attained WP 8 Dec 22 and am yet to receive anything- but have just shot a note to the platinum email channel so will see what happens.
 
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lewyVA said:
I attained WP 8 Dec 22 and am yet to receive anything- but have just shot a note to the platinum email channel so will see what happens.
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It is generally quick , if you call them and inform that you haven't received the welcome pack. I recently had to order a bag tag and also inform about the Status Gold welcome pack which I gifted to my partner. The CC staff was happy to process the request immediately and informed that they will be delivered within 2 weeks.
 
Struggling to Redeem Your Frequent Flyer Points?
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

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