Virgin Flyer 2-For-1 - Significant negative changes from Dec 1

[tm.smile]

Re: Virgin Flyer 2-For-1

Don't hold your breath. When I rang to cancel my card after the last lot of changes they didn't seem too concerned.

What changes last time are you referring to?

 

[awilcockson]

Re: Virgin Flyer 2-For-1

What changes last time are you referring to?

The change that meant you couldn't book the cheapest fare bucket tickets with the offer, so it usually ended up more expensive booking 2 for 1 than it did booking directly.

 

[bcworld]

Re: Virgin Flyer 2-For-1

The change that meant you couldn't book the cheapest fare bucket tickets with the offer, so it usually ended up more expensive booking 2 for 1 than it did booking directly.

Wasn't a VM change though. It was more VA not understanding how to use their own system properly - they seem to have fixed that now.

 

[tm.smile]

Re: Virgin Flyer 2-For-1

The change that meant you couldn't book the cheapest fare bucket tickets with the offer, so it usually ended up more expensive booking 2 for 1 than it did booking directly.

That wasn't an actual change, and one I fortunately didn't experience. This however, is a significant change that is officially in writing and would make users and potential customers think twice about getting/keeping the card. When everyone starts closing accounts, the impact of the loss of customers would be quite sigificant I should think.

 

[totd]

Re: Virgin Flyer 2-For-1

Dumb question: Does anyone know if it's possible to get the Virgin Amex sign-on bonus (up to 50,000 points) if you still hold or have recently dumped a Flyer/High Flyer card? Is there a limit to the number of new credit cards one can apply for in a given year?

 

[Fruitcake]

Re: Virgin Flyer 2-For-1

Dumb question: Does anyone know if it's possible to get the Virgin Amex sign-on bonus (up to 50,000 points) if you still hold or have recently dumped a Flyer/High Flyer card? Is there a limit to the number of new credit cards one can apply for in a given year?

The Virgin Flyer cards are issued by Virgin Money / Citigroup and the Virgin Amex is issued by American Express. Amex won't care whether you do, or don't, or did hold a Flyer card, outside of whatever criteria they use for approving any other applicant. I applied for both cards simultaneously a couple of years back, was approved on both, and picked up the sign-on bonus on both.

 

[totd]

Ta, Fruitcake. I'm sure I've seen other people imply that was the case, but just wanted to ask to be sure to be sure.

 

[Fruitcake]

Ta, Fruitcake. I'm sure I've seen other people imply that was the case, but just wanted to ask to be sure to be sure.

No worries. It was a very nice kickstart to my shift from QF-earning cards to VA-earning cards, especially given that one of the cards also provided status credits as a sign-on bonus.

 

[pwae]

Ta, Fruitcake. I'm sure I've seen other people imply that was the case, but just wanted to ask to be sure to be sure.

FWIW, I have both, AMEX 2nd, and definitely got the points.

 

[medhead]

What's stopping you from booking a second seat under "Joe Bloggs"? And then at the last minute, mr Bloggs misses his flight. There's a good chance the seat would be vacant.

Besides being fraudulent? Oh and not earning Status credits/points.

 

[sogg]

If you used this card for 2-4-1 business fares or flexis (with points upgrade) it easily covers the annual fee. So if virgin money are claiming increased costs has made them change the offer, why dont they introduce a new "platinum/diamond etc" card with higher annual fee but offers the old 2-4-1 deal and also higher points earn? I know id ditch all my platinum amex and put all my spending exclusively on a card like that.

 

[DSFlyer]

I too will reconsider my Virgin Platinum Card. I don't use or buy saver fares, only flexi and business even when I am not using 2 for 1. I have just renewed so will assess what other options there are out there. Surely the people with Platinum cards who are generally higher spenders should have access to Flexi and Business fares. Very disappointing enhancement!

 

[DeKa]

I received an email from Starthere promoting the Virgin Flyer yesterday which indicates that the 30 day advance purchase policy applies now for new cards...
I was contemplating having my wife sign up for this card to book a few more 2-for-1 Flexis before 1 December... but now I'm not sure. It still links to the same T&Cs that started this thread.

0% balance transfer & flight rewards from Virgin Money

Hi DeKa, Take control of your credit card with the Virgin Australia Velocity Flyer Card. You could save hundreds with 0% p.a. for 9 months on balance transfers[SUP]1[/SUP]. Plus other great benefits include: Buy a Virgin Australia domestic Saver fare and get an exclusive reduced flight[SUP]2[/SUP]offer for you and a friend on the same flight up to 4 times a year. Conditions, fees and taxes apply. 1 Velocity Point[SUP]3[/SUP] per $1 spent on your card up to $1,500 per month and then 1 Velocity Point for every $2 spent. So start saving today with 0% p.a. for 9 months on balance transfers[SUP]1[/SUP], reverting to the current cash advance rate of 20.99% p.a. Offer ends 30 September.

The things you need to know - Fees, charges and credit criteria apply. Terms & conditions apply and are available upon request. You must be at least 18 years of age and earn at least $35,000 p.a. to apply for this credit card. 1. The 0% p.a. interest rate applies to balances transferred with this offer at point of application, for a period of 9 months. At the end of the balance transfer period, the interest rate on any outstanding transferred balance will revert to the annual percentage rate for cash advances; currently 20.99% p.a. for the Virgin Australia Velocity Flyer Card. Your total balance transfers may not exceed 80% of your credit limit. Interest rates are variable and subject to change. The interest rates are current as at 9 January 2013. This offer is valid from 9 January 2013 and ends 30 September 2013. 2. Offer valid for Primary Cardholder and one Guest booked and travelling together in the same fare class. The offer provides 50% off the base fare component of a domestic Virgin Australia Saver/Saver Lite Fare (which excludes taxes, Booking and Service fees) for the Primary Cardholder and one Guest when flying together (excludes sale fares). Limit of 4 sectors a year. Taxes and fees (excluding Guest Contact Centre fees) to be covered by Primary Cardholder. See virginaustralia.com for full details on taxes and fees. Offer valid on new bookings made via the Guest Contact Centre at least 30 days before travel and paid with an eligible Virgin Australia Velocity Credit Card and/or Virgin Australia vouchers. Seats are subject to availability which may be limited at peak times such as weekends, Christmas or School Holidays. Flight availability and fare prices advertised on the Virgin Australia website are not indicative of real-time availability. Contact the Virgin Australia Guest Contact Centre for costs and availability for your travel dates. Click here for further Terms & Conditions. 3. To earn and redeem Velocity Points, you must be a Velocity member. Velocity membership and Points earn and redemption are subject to the member Terms and Conditions, available at virginaustralia.com/velocity, as amended from time to time. Points are earned on eligible purchases only. Virgin Money (Australia) Pty Limited ABN 75 103 478 897 distributes the Virgin Money Credit Cards ("Credit Cards") under an arrangement with Citigroup Pty Ltd ABN 88 004 325 080 AFSL No. 238098, Australian Credit Licence 238098 ("Citibank"). Citibank is the credit provider and issuer of the Credit Cards.

 

[bcworld]

I received an email from Starthere promoting the Virgin Flyer yesterday which indicates that the 30 day advance purchase policy applies now for new cards...
I was contemplating having my wife sign up for this card to book a few more 2-for-1 Flexis before 1 December... but now I'm not sure. It still links to the same T&Cs that started this thread.

Notice how they've dropped the 'complimentary' flight lingo (it's now just 'reduced')...I think this will be a big issue for their marketing.

 

[DeKa]

Notice how they've dropped the 'complimentary' flight lingo (it's now just 'reduced')...I think this will be a big issue for their marketing.

Completely agree. The virginmoney.com.au website now reflects the same messaging for new sign ups.

 

[pwae]

Some photos of a Virgin Money ad advertising the card on the on-board magazine. Same deal with reduced and noting 'saver' fares.

 

[Deleted member 29185]

VM have been an absolute PITA to deal with anyway. My card and my wifes card will go and perhaps my old arch enemy (AMEX) with their 50k points bonus just might get a start. The 241 deal WAS the card......it was pointless for anything else.

 

[goingboeing]

So who has actually gone and cancelled their VM card as a result of this? I had the pleasurable experience a few weeks back of dealing with VM when closing this - as expected they don't give a toss and it is too bad, so sad.

Till we meet next time Citi. I sure won't be missing the PITA that is your online banking facility - SMS passcodes and on-screen keyboards for password entry, what is this - 1999?? :evil:

 

[neon_crossing]

These changes and the fact you needed a text message to simply view your latest transactions was the catalyst for me to cancel mine. Unlike every other card I have ever cancelled they didn't try to keep me on board at all. Should they have waived the annual fee I would have kept it but I think due to the massive amount of cancellations they must be getting they aren't keen to waive anything.

 

[medhead]

Till we meet next time Citi. I sure won't be missing the PITA that is your online banking facility - SMS passcodes and on-screen keyboards for password entry, what is this - 1999?? :evil:

yeah. How dare they try to keep your account secure! I think you'll find security in 1999 was just about non-existent. No doubt why key logging was so popular back then.