Just wondering if anyone can help. A friends mother from Hong Kong is in Australia. She was due to fly home with Virgin in late March. Totally unrelated to Covid Virgin decided to no longer fly to Hong Kong. Her ticket was transferred to Qantas by Virgin for the same date. As the Pandemic progressed she decided to stay in Australia with family and changed the flight to early July. Obviously now Qantas is not flying internationally so she needs to get home somehow. She booked through an agent in Hong Kong and Qantas have said they will not give her a refund or credit as the ticket is with Virgin. Any ideas about how she should go about getting her money back or is it a case of join the list of creditors? Thanks for any input.