R36snowbound
Member
- Joined
- Oct 7, 2011
- Posts
- 134
Everytime I call the Virgin call centre, I am asked to enter my velocity number and then go on hold.
An automated message then states "we are experiencing technical difficulties".....press 1 if you are a red member, 2 if you are silver, 3 if you are gold and 4 if you are platinum.
This has been going on for over 6 months?
Anybody else finding this annoying and any idea when VA will fix this?
VA is a great airline to fly with, great staff and great service. Their websites and call centres cause me the most angst and I would think these would be some of the less challenging issues that management have to deal with when running an airline.
An automated message then states "we are experiencing technical difficulties".....press 1 if you are a red member, 2 if you are silver, 3 if you are gold and 4 if you are platinum.
This has been going on for over 6 months?
Anybody else finding this annoying and any idea when VA will fix this?
VA is a great airline to fly with, great staff and great service. Their websites and call centres cause me the most angst and I would think these would be some of the less challenging issues that management have to deal with when running an airline.