Virgin Australia Platinum Plus Status Discussion

[serfty]

People are getting there $65 upgrade bid MEL-SYD approved the day before travel… whereas QF won’t do it until last minute.

The terms indicate upgrades can be granted from twenty-five to three hours before a flight.

Generally this happens overnight, not so much the day before. Hence "hours".

 

[MEL_Traveller]

The terms indicate upgrades can be granted from twenty-five to three hours before a flight.

Generally this happens overnight, not so much the day before. Hence "hours".

Even overnight is poor It doesn’t take into account any potential IRROPS developing during the day.

We’ve seen plenty of reports in the ‘successful VA upgrade’ thread of folk getting their bids cleared the day before travel too.

It doesn’t need to happen… and leaves full fare pax at a huge disadvantage

 

[MooTime]

Even overnight is poor It doesn’t take into account any potential IRROPS developing during the day.

We’ve seen plenty of reports in the ‘successful VA upgrade’ thread of folk getting their bids cleared the day before travel too.

It doesn’t need to happen… and leaves full fare pax at a huge disadvantage

Well full paying pax do have what 329days prior to book those seats.
The world can't stop cos some full paying pax may want a J seat with 24hrs of departure.

 

[MEL_Traveller]

Well full paying pax do have what 329days prior to book those seats.
The world can't stop cos some full paying pax may want a J seat with 24hrs of departure.

It’s IRROPS.

VA cancels a flight and there aren’t available seats to accommodate full fare J pax on alternatives.

In my case they cancelled my Sydney flight due to crew shortage. The next available was four hours later, or the 13th departure after mine.

12 intermediate flights and not a single seat. This wasn’t a busy or peak period.

if they processed $65 upgrades say 5 minutes before boarding, this wouldn’t be such an issue. The other issue being that if someone has checked in for a flight but fails to show, VA has no way to get you get you on once boarding has started.

(edited to fix spelling)

 

[fletty]

It's simple, VA (or Bain) will prefer whatever ends up with more revenue rather than what benefits pax. They can't consistently offer a 20c water bottle to Platinum Plus pax so what hope would there be in keeping J seats free

 

[ozstamps]

And then they wonder why a lot of top end fliers decamp to Qantas.

Virgin are the Junior team in the market here - THEY must try harder and offer BETTER benefits to secure that juicy market, and clearly have failed miserably here.

 

[aus_flyer]

Yesterday was the membership year expiry for all the inaugural Platinum Plus members. I wonder how many will drop off. I didn't hit the 2000 status credit requirement.

 

[PERLHR]

Maybe I am the only one who thinks it's also a bit confusing to get to Plat plus...and sometimes feel oh that getting closer only to see a whole wack of credits being taken away as the 12 monthly period operates differently from that which is hard enough to comprehend as normal member. The whole structure is just odd, confusing (at least to my simple mind) and I just plod along seeing where it takes me ..... I think recognition of platinum in the first instance could.bs better within VA never mind QR recognising VA ...which it seems from above posts they don't even see it.