Virgin Australia Pick Your Bonus Promo - Double Points or Status Credits - Ends 15 May 2026

[kerfuffle]

Thread title and format shamelessly copied from last year's thread by ksthommo

• Pick your bonus from the two options below by 15 May 2026.
• After selecting your bonus, book an eligible Virgin Australia flight (a flight operated by Virgin Australia, with a VA flight number) by 15 May 2026 and include your Velocity Frequent Flyer number in your booking.
• Travel on the booking between 7 May 2026 and 31 December 2026.

Pick your bonus 2026

www.velocityfrequentflyer.com

 

[kpc]

Too late for me. I'm now permanently Va Red (prev Plat). If I fly Va, I buy the cheapest fare and end up at the back of the plane. I use.my $36 ftom PP to have a meal prior to boarding.

 

[Flyerwin]

Just cancelled 2 flights and rebooked them. They were both business so got full refunds. This would help retain WP with VA. I had to call to get credit card refunds - the call centre confirmed that if you got a refund to the travel bank, you don't qualify for the DSCs. Interesting... a caution for those wanting to cancel and rebook.

 

[Benjifliesnorth]

they're throwing another bonus points/status promotion and they haven't even posted the status credits from the previous Jan-Mar promo!

 

[The-Aviator]

Somewhat disappointed they didn't go with a triple credits deal!

Does come across as a panicked response to QF's offer earlier in the week.

 

[Mattg]

they're throwing another bonus points/status promotion and they haven't even posted the status credits from the previous Jan-Mar promo!

Thats what I was thinking!

I booked a bunch of flights using the last promo, which ended in March, in order to retain Platinum. Those status credits still haven’t posted, and my review date was this week, so I’ll now downgrade to Gold.

Once bitten, twice shy. I won’t be biting on this promo, Velocity!

 

[jeppetto367]

the call centre confirmed that if you got a refund to the travel bank, you don't qualify for the DSCs.

Interesting, I don't think this has ever been the case before, and can't see anything like this mentioned in the terms. I would think the call centre may be wrong here.

If you change a flight it wouldn't quality as the PNR would be the same. But cancelling to Travel Bank and rebooking issues a new PNR, so I can't see why the payment method being Travel Bank would disqualify you for DSC.

 

[Flyerwin]

so I can't see why the payment method being Travel Bank would disqualify you for DSC.

I asked them the question, and the person (someone from an overseas call centre it sounded like) put me on hold to check, and then came back to tell me that he would refund me to credit card rather than travel bank, as travel bank would not qualify for SC. As you said, it's not in the T&Cs (that's why I called to ask to make sure) and he might be wrong, but I'm just repeating what I was told.

 

[Human]

My very strong suspicion is that the person you spoke to was wrong about Travel Bank bookings not counting. My two reasons for thinking that:

• The way that TB works is that if you cancel for a TB credit, you don't receive any SC's for the booking you cancelled (obviously), but you receive any SCs due for any new booking/s you make and pay for with TB funds.
• As has been pointed out, there's nothing in the T&Cs about TB payments not counting.

I have some Travel Bank money. I'll accept the DSC offer, screenshot the T&Cs, make the booking, and go from there.

 

[Edge]

they're throwing another bonus points/status promotion and they haven't even posted the status credits from the previous Jan-Mar promo!

Agree, when are they going to ship these?

 

[Stone]

Agree, when are they going to ship these?

I engaged with the online chat the other day, as like Mattg, I've been downgraded to Gold due to those SC being slow to credit from the Back to Business promo.

The terms and conditions from the offer state 6 weeks from the qualifying activity, which has elapsed for me now. I think they were meant to read as from the end of the promotional period, which we are currently Day 37 of 42.

Even though it was acknowledged from my flight activity and the 10 bonus points on the flights that I was due 65 status credits, the only way I could extend my platinum and avoid the downgrade was to pay 49,500 points.

I'm waiting on a return call from the escalation team tomorrow. I will hit Qantas Gold next week with some flights, there may be no coming back except where necessary (I can't do Jetstar.)

 

[smaberly]

Should this be able to stack with a virgin holidays booking (ie to maximise the original posting of status credits by distance rather than spend, before it's doubled for the promo)?

 

[kerfuffle]

Should this be able to stack with a virgin holidays booking (ie to maximise the original posting of status credits by distance rather than spend, before it's doubled for the promo)?

No.

 

[Bolter]

I'm waiting on a return call from the escalation team tomorrow. I will hit Qantas Gold next week with some flights, there may be no coming back except where necessary (I can't do Jetstar.)

I'm curious as to how you engage with the 'escalation team'? I had a long but unproductive chat with a service agent on the phone yesterday regarding extension of my status. When I asked to be redirected to a higher authority this was refused and the best he could do was supply the [email protected] address as my best option. I subsequently sent a polite email but don't have a lot of confidence it will do much.

 

[Stone]

I'm curious as to how you engage with the 'escalation team'? I had a long but unproductive chat with a service agent on the phone yesterday regarding extension of my status. When I asked to be redirected to a higher authority this was refused and the best he could do was supply the [email protected] address as my best option. I subsequently sent a polite email but don't have a lot of confidence it will do much.

I strongly expressed my displeasure.

The initial suggestion was to call the call centre, which I said I'm not doing as that was the whole point of using the chat function. I then asked for an email where I could address my complaint, and was given the gold@ address, but was informed that they would just forward it on the escalation team and I wasn't approaching things in the correct fashion.

I asked to be called back by the escalation team at a time that I knew I'd be free. It was 45 minutes total of "on hold" and back and forth, they really seemed to have little interest in offering any customer service.

 

[AIRwin]

Cancelled and rebooked

 

[Edge]

Anyone know if this stacks with the corporate traveler double SC promo that ends tomorrow?

 

[RooFlyer]

Does come across as a panicked response to QF's offer earlier in the week.

Why 'panicked'? I'd just see it as a commercial response, to our benefit. Judging by the response to the QFF one in its thread, VA have nothing to worry about.

 

[Jacky113]

Does anyone know if I would get double status credits if I have flights booked via work's Virgin business portal instead of booking myself?

 

[MooTime]

This DSC no interest from me, have a couple flex bookings on VA, but not going to bother to cancel, can't be bothered.

I've disengaged with velocity, moved to the sensible BFOD programme. Feels good. Do collect any programme points where I can still though.

Have a S#&star flight next month, actually looking forward to the comparison