Virgin Australia Pick Your Bonus Promo - Double Points or Status Credits - Ends 15 May 2026

kerfuffle

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Thread title and format shamelessly copied from last year's thread by ksthommo
  • Pick your bonus from the two options below by 15 May 2026.
  • After selecting your bonus, book an eligible Virgin Australia flight (a flight operated by Virgin Australia, with a VA flight number) by 15 May 2026 and include your Velocity Frequent Flyer number in your booking.
  • Travel on the booking between 7 May 2026 and 31 December 2026.
 
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Too late for me. I'm now permanently Va Red (prev Plat). If I fly Va, I buy the cheapest fare and end up at the back of the plane. I use.my $36 ftom PP to have a meal prior to boarding.
 
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Just cancelled 2 flights and rebooked them. They were both business so got full refunds. This would help retain WP with VA. I had to call to get credit card refunds - the call centre confirmed that if you got a refund to the travel bank, you don't qualify for the DSCs. Interesting... a caution for those wanting to cancel and rebook.
 
they're throwing another bonus points/status promotion and they haven't even posted the status credits from the previous Jan-Mar promo! :mad:
 
they're throwing another bonus points/status promotion and they haven't even posted the status credits from the previous Jan-Mar promo! :mad:

Thats what I was thinking!

I booked a bunch of flights using the last promo, which ended in March, in order to retain Platinum. Those status credits still haven’t posted, and my review date was this week, so I’ll now downgrade to Gold.

Once bitten, twice shy. I won’t be biting on this promo, Velocity!
 
the call centre confirmed that if you got a refund to the travel bank, you don't qualify for the DSCs.
Interesting, I don't think this has ever been the case before, and can't see anything like this mentioned in the terms. I would think the call centre may be wrong here.

If you change a flight it wouldn't quality as the PNR would be the same. But cancelling to Travel Bank and rebooking issues a new PNR, so I can't see why the payment method being Travel Bank would disqualify you for DSC.
 
so I can't see why the payment method being Travel Bank would disqualify you for DSC.
I asked them the question, and the person (someone from an overseas call centre it sounded like) put me on hold to check, and then came back to tell me that he would refund me to credit card rather than travel bank, as travel bank would not qualify for SC. As you said, it's not in the T&Cs (that's why I called to ask to make sure) and he might be wrong, but I'm just repeating what I was told.
 
My very strong suspicion is that the person you spoke to was wrong about Travel Bank bookings not counting. My two reasons for thinking that:

  • The way that TB works is that if you cancel for a TB credit, you don't receive any SC's for the booking you cancelled (obviously), but you receive any SCs due for any new booking/s you make and pay for with TB funds.
  • As has been pointed out, there's nothing in the T&Cs about TB payments not counting.
I have some Travel Bank money. I'll accept the DSC offer, screenshot the T&Cs, make the booking, and go from there.
 
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Agree, when are they going to ship these?
I engaged with the online chat the other day, as like Mattg, I've been downgraded to Gold due to those SC being slow to credit from the Back to Business promo.

The terms and conditions from the offer state 6 weeks from the qualifying activity, which has elapsed for me now. I think they were meant to read as from the end of the promotional period, which we are currently Day 37 of 42.

Even though it was acknowledged from my flight activity and the 10 bonus points on the flights that I was due 65 status credits, the only way I could extend my platinum and avoid the downgrade was to pay 49,500 points.

I'm waiting on a return call from the escalation team tomorrow. I will hit Qantas Gold next week with some flights, there may be no coming back except where necessary (I can't do Jetstar.)
 
Should this be able to stack with a virgin holidays booking (ie to maximise the original posting of status credits by distance rather than spend, before it's doubled for the promo)?
 

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