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Given that he has limited ability to bend his right leg and is 6ft 4" tall it would appear that he has either jagged an exit row Y seat a Row 3 Y seat or an upgrade to J on every previous VA flight. In this case - it sounds like something went wrong with the J upgrade or Y exit row request.
I have doubts he would be considered suitable for an exit row seat.Given that he has limited ability to bend his right leg and is 6ft 4" tall it would appear that he has either jagged an exit row Y seat a Row 3 Y seat or an upgrade to J on every previous VA flight. In this case - it sounds like something went wrong with the J upgrade or Y exit row request.
I have doubts he would be considered suitable for an exit row seat.
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Exactly where was he seated for take-off and landing? He certainly wasn't standing up!!