February 2026 | VA567 | SYD to PER
This was the start of a four-night holiday to Perth primarily to cheer on the Matildas at the opening match of the Women's Asian Cup. There was a very disappointing 2-hour delay entirely of the airline's making but fortunately the in-flight service made up for it!
I checked in online but bag drop took a while with long queues for both priority and general access. Security however was swift thanks to the priority security lane which seems to work quite well, the guy at the entrance took a look at my Platinum black boarding pass, said "welcome" and let me through.
Didn't bother with food at the lounge, the main offering was a pot of what was labelled as chicken green curry but looked more like red curry or butter chicken, but without any chicken to be found in it! It was a Friday night and the lounge was incredibly busy however I was able to get a spot on the upper floor.
The inbound aircraft arrived late which was the primary cause of the delay (there had been an equipment change as well from a Max to an old 737-800), but there were further delays beyond that. Upon arrival at the gate the departure time on the screen kept getting pushed back 10 to 15 minutes at a time. I think it was a new agent doing the announcements and not a lot of information was provided however word soon got around that an issue had arisen with one of the toilets onboard. We eventually commenced boarding at 8pm and even boarding took forever, for reasons unknown there was about a 10-minute pause in boarding about halfway through the process. At least during this period the excellent CM Jen came round with PDBs and the sparkling was especially nice and chilled!
It took a full half-hour to board but eventually we were on our way, 2hrs and 15mins late. Dinner oders were taken 1DF, 1AC, 2DF, 2AC with the options being creamy alfredo pasta with optional pulled beef or marinated lemongrass chicken with herbed rice and bok choy. Jen showed us pictures of the options on the tablet which I rarely see but I think it is a nice way of presenting the options. I went with the chicken. Red wine choices were shiraz or pinot noir and whites chardonnay or sauvignon blanc, I went with a pinot noir. Sounded like everyone got their first choice of meal.
Being a longer flight the service commenced with a drink and fruit and nuts whilst the meals were being prepared, a nice premium touch for a transcon service.
Dinner arrived about twenty minutes later. I was happy with my choice, the serving size was generous and it tasted great. The main was accopmanied by the usual cheese and crackers and being a longer flight, a piece of toasted focaccia and a small cheesecake. The bread tasted nice but was a little bit dry, could have used some butter. The cheesecake was nice.
Jen kept wine glasses topped up during the meal. Once everyone had finished the lights were dimmed but by no means was this an end to the service, bottles of water (still or sparkling depending on what you'd requested earlier) were brought around to each passenger and she regularly checked to see how we were going. Just after Adelaide a snack tray was brought around with lots of different options to choose from, I got some chips and a Tim Tam.
And when we were a little under an hour out from Perth the tray was brought around again.
So more than enough food and drink on the flight! As for entertainment I primarily just used the Wi-Fi, this worked well for the most part however as many would know you can only use it on one device at a time and shortly after midnight Sydney time, I was unable to switch devices between my smartphone and tablet as it didn't recognise my name and seat number. Not a huge issue but honestly I wish they would just increase the device limit to two devices per user.
We arrived into what was still a very busy Perth Airport just before 10:30pm local time. The delay was of course disappointing but the service from Jen was some of the best I've had on any VA flight and lightyears ahead of the experience on the return journey, so thanks to her and the in-flight team a bad experience turned into an enjoyable one.