Hi All, travelling with Vietnam Airlines MEL - SGN - HND in April.
Carrier has cancelled the return leg from HND to SGN. Was departing 3:30pm, rebooked on 9:30am flight.
Do we have any rights, due to the change we have to change our itinerary significantly. We were returning from Sendai via Shinkansen, will need to rebook that to return a day early and overnight in Tokyo to make the flight.
I'd like to cancel and rebook with another carrier, but not sure if I am entitled to a full refund.
Any advice you can provide?
Cheers!
Carrier has cancelled the return leg from HND to SGN. Was departing 3:30pm, rebooked on 9:30am flight.
Do we have any rights, due to the change we have to change our itinerary significantly. We were returning from Sendai via Shinkansen, will need to rebook that to return a day early and overnight in Tokyo to make the flight.
I'd like to cancel and rebook with another carrier, but not sure if I am entitled to a full refund.
Any advice you can provide?
Cheers!