Very short Cathay Pacific Transit at Hong Kong airport

[elanshin]

Exactly,
The passenger either accepts the airline's reason or make a complaint to the NEB themselves or via a third party facilitator.

The NEB decides if any laws are broken. If they are then fines and penalties may be levied if there are systemic violations. However the NEB cannot legally force the airline to pay compensation to the individual - any opinion about an individual passenger compensation is non binding.



.

No but if they deemed an airline was in breech, you could take that ruling yourself to claims court and likely have a ruling in your favour.

 

[Quickstatus]

you could take that ruling yourself to claims court and likely have a ruling in your favour.

Good luck with that when the small claims court is in say madrid and you are in Dubbo.