I recently booked via Priceline.com as it was the only place I could find the deal that was coming up on Google Matrix. Anyways, I can access the booking via the Virgin website using the booking reference that Priceline gave me, but when I click on any of the options (i.e change seat) it tells me it can't be done with this booking and I need to contact the Guest Centre. Similarly, when I try to email myself an e-ticket/itinary from the home page, when I enter the details, it doesn't recognise the details and won't load the booking. Lastly, when I log in to Velocity and try to link the booking to my account, it loads the booking, but doesn't link it to my account. Are these normal failings for Velocitys website or bookings via an online travel agent?
Ironically, the second leg of my journey is on Air NZ and I am able to log in and select seats fine on their page.