Velocity Points posting from DJ flights.

Discussion in 'Virgin Australia Velocity' started by Mal, Jun 9, 2007.

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  1. Mal

    Mal Enthusiast

    Dec 25, 2004
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    What is the current expected wait for DJ points to post to Velocity?

    A couple of recent trips posted sometime the next day I think. However, one trip is still outstanding nearly a week later.

    What posting times do others see?
     

  2. StevePER

    StevePER Established Member

    Oct 17, 2004
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    Typically next day in my experience.
     
  3. Mal

    Mal Enthusiast

    Dec 25, 2004
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    Ta for that.

    I went through the "missing points" link and tried to claim my missing points. Nup - already allocated according to DJ...

    Hmmm.

    Unless they're doing something sneaky that I'm not aware of, a $~240 fare should produce ~1400points. In my case it's been around 600 produced so far (which sounds like the correct points for my outbound trip) and no more.

    Oh well. Have lodged a query, and will find out sometime soon what the real story is...
     
  4. wallacej

    wallacej Active Member

    Dec 3, 2006
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    Last week I had a Mel Syd and back last Tues and Thurs. Points normally allocate straight away. They did not appear. I used the claim function and it told me the points were already allocated.

    I will wait the seven days and see if they appear.
     
  5. jazzamcc

    jazzamcc Junior Member

    Jun 22, 2006
    36
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    Sydney
    I just logged in to see if my points had been credited yet from the weekend. No luck. Usually in the past, they were credited within 24 hours.
     
  6. straitman

    Moderator

    Apr 27, 2003
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    It's a conspiracy :!: :rolleyes:
     
  7. acampbel

    acampbel Member

    Oct 31, 2005
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    Flew SYD-BNE-SYD yesterday and the points have posted today, so it sounds like selective victimisation rather than a general conspiracy.


    Cheers,

    Andrew
     
  8. wallacej

    wallacej Active Member

    Dec 3, 2006
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    Took a week for them to post, then it was double credited...shhhh... but they found the error of their ways, and subsequently deleted the bonus one
    :(..
     
  9. jakeseven7

    jakeseven7 Active Member

    Sep 9, 2005
    566
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    the 2 times i've had to fly DJ has taken 2 days and a week respectively.
     
  10. Mal

    Mal Enthusiast

    Dec 25, 2004
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    Mine still hasn't posted correctly, even though I followed up, was promised the correction and have now waited the week for the correction to turn up.

    Spose I'll know early next week what's going to happen.
     
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