Velocity Points posting from DJ flights.

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Mal

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What is the current expected wait for DJ points to post to Velocity?

A couple of recent trips posted sometime the next day I think. However, one trip is still outstanding nearly a week later.

What posting times do others see?
 

Mal

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Ta for that.

I went through the "missing points" link and tried to claim my missing points. Nup - already allocated according to DJ...

Hmmm.

Unless they're doing something sneaky that I'm not aware of, a $~240 fare should produce ~1400points. In my case it's been around 600 produced so far (which sounds like the correct points for my outbound trip) and no more.

Oh well. Have lodged a query, and will find out sometime soon what the real story is...
 

wallacej

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Last week I had a Mel Syd and back last Tues and Thurs. Points normally allocate straight away. They did not appear. I used the claim function and it told me the points were already allocated.

I will wait the seven days and see if they appear.
 

jazzamcc

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I just logged in to see if my points had been credited yet from the weekend. No luck. Usually in the past, they were credited within 24 hours.
 

acampbel

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Flew SYD-BNE-SYD yesterday and the points have posted today, so it sounds like selective victimisation rather than a general conspiracy.


Cheers,

Andrew
 

wallacej

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Took a week for them to post, then it was double credited...shhhh... but they found the error of their ways, and subsequently deleted the bonus one
:(..
 

jakeseven7

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the 2 times i've had to fly DJ has taken 2 days and a week respectively.
 
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Mal

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Mine still hasn't posted correctly, even though I followed up, was promised the correction and have now waited the week for the correction to turn up.

Spose I'll know early next week what's going to happen.
 
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