Velocity Plat reward flight with Etihad - MEL to LHR- Lounges/Perks?

stevied71

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Hi All,

Hope you can advise, it's been so long since I've flown that I've forgotten most of the tricks and tips I picked up from you lot!

Partner and I are off to the UK in mid July.

Booked MEL to LHR using velocity points for Etihad operated flights EY416 & EY19.

Virgin issued ticket, Cabin: Economy ⋅ Class: N

I'm still Velocity Platinum until status review at the end of July.

I've checked other forum posts and I think my status will allow us into The House in Melbourne, which appears to be open now.

I'm not sure about Abu Dhabi, from what I've read it seems you need to be in business or first to gain access to lounges. We've got a 3 hours transfer so probably won't have time anyway.

Can anyone advise if we do/not have lounge access on this fare?

Also can you advise if there any other perks I haven't considered - priority check in, security lanes, extra luggage, carry on, etc.?

Many thanks!

Steve.
 

Sludge321

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I imagine you should have lounge access in both Melbourne and Abu Dhabi:


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RadioBusinessTraveller

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I imagine you should have lounge access in both Melbourne and Abu Dhabi:


View attachment 276984

 

SYD

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VA Platinum should get you into EYs 1st Lounge in AUH.

VA Golds (in whY) seem to get shafted.
 

Stealthflyer

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You’ll get into the House in Australia and the 1st lounge in AUH (as others have pointed out). It was pretty novel travelling on discount Y yet having access to the EY 1st lounge. We had a sit down meal on both transits, which meant we didn’t have to suffer the awful food on board. The duck was absolutely divine.

I was asked if I wanted to put my name down for a massage but I wasn’t really in the mood.

We don’t get the roomier seats as plats though. Sadly even the lounge staff couldn’t wrangle it.
5B480664-4712-46C7-86D1-48454BCAD49A.jpeg
 

stevied71

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Aug 15, 2012
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Thanks for your input!
You’ll get into the House in Australia and the 1st lounge in AUH (as others have pointed out). It was pretty novel travelling on discount Y yet having access to the EY 1st lounge. We had a sit down meal on both transits, which meant we didn’t have to suffer the awful food on board. The duck was absolutely divine.

I was asked if I wanted to put my name down for a massage but I wasn’t really in the mood.

We don’t get the roomier seats as plats though. Sadly even the lounge staff couldn’t wrangle it.
Thanks for the info and looking forward to the duck!

How long was your transit in Abu Dhabi? We've got just under three hours, is that enough time to experience the 1st lounge? Did you need to clear any security/immigration?
 

Thibault

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How long was your transit in Abu Dhabi? We've got just under three hours, is that enough time to experience the 1st lounge? Did you need to clear any security/immigration?
I'll chime in here.
EY AUS-UK connection are usually very quick - less than three hours.
Once you de-board the plane - you pass a security check and will be on your way.

The First Class Lounge is in the middle of the airport - expect 5 minutes walk if you are passing the security controls at T1 and 30s walk if you pass them at T3 depending where the aircraft is docked.

I found that 2h30 was more than enough - I had time to have a nice shower and a breakfast. The lounge was completely empty so the service was very attentive and quick.

On my way back to France in December - the lounge was open the morning only so I had a great time.

On my way back to Australia, the lounge was only open from 4AM to 10AM so it was closed. I had access to a roped area for Plat and First Class Guests in the T3 Business lounge and it was the same menu + a butler. I was alone in the area so was looked by everyone while sipping my champagne - haha.

Have a great time there !
 

Stealthflyer

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Thanks for your input!

Thanks for the info and looking forward to the duck!

How long was your transit in Abu Dhabi? We've got just under three hours, is that enough time to experience the 1st lounge? Did you need to clear any security/immigration?
I’d say 3 hours is enough. Bear in mind that some of that time may be taken up getting the bus to and from the plane. The lack of air bridges for our transits was the most irritating thing about our flights. It was one of the reasons I chose to go with SQ to Europe next month.

Yes to security. That took quite some time.
 

Gold Member

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I've checked other forum posts and I think my status will allow us into The House in Melbourne, which appears to be open now.

I’ve got an international flight ex-MEL in a week‘s time and based on everything I have read and been advised by Virgin, there is NO Virgin partner lounge access setup and available right now. Confusingly, there are a few travel review sites claiming “The House” is currently available, even though is definitely shuttered here in Australia. Has anyone actually been to a Virgin partner lounge in Melbourne since they recommenced International flights?

I think I’m stuck with the Amex Dungeon :(
 

TMP

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The House has been rebranded and is open in Melbourne for eligible VA guests for intl flights. I went through it in April.
 

Gold Member

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The House has been rebranded and is open in Melbourne for eligible VA guests for intl flights. I went through it in April.
What are eligible guests? We’re you flying VA or another airline? If I’m flying on VA metal to an International destination, am I eligible? If I’m not eligible, I suspect Virgin are just being cheap skates by not accommodating their Platinum and Business class guests With commercial lounge arrangements.

I’m not disputing the fact you visited The House in April, but I’m still struggling since not only does the local Australian based Velocity customer service team claim they have nothing in place, ”The House” lounge website does not list Mel or Syd as even being open either.
 

TMP

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For my April visit, I was a Gold VA member travelling on Etihad.

It would help to know what airline you are flying and your status to be able to help more specifically.

The link here might be helpful: International lounge access | Virgin Australia

Sorry, but The House is definitely open per Melbourne Airport - Facilities and Services at Melbourne Airport | Melbourne Airport (and hopefully they update the opening times for July very soon!)
Per my last post, flying VA as a Platinum in Business class.
 
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