VA Complimentary Upgrades

[Bolthead]

I have a Flexi flight booked from OOL-SYD on the 23rd September. I did the normal things first by checking if any J seats were available and also looked at Reward flights. In all cases there is 8/8 seats available however when I rang to do the upgrade I was told there were no upgrade seats available. The only odd thing is that the reward flights are at 60000 points instead of the usual 15500 points. Is this Virgin playing silly buggers with their flights? The lady told me to ring back later to check. (which I will do in a couple of days)

 

[Scarlett]

If the seats were going for 60K points then that’s an ‘any seat award’ or whatever VFF calls them. (Paying the cash fare with points) Therefore there are not any Reward seats available and you won’t be able to use the WP upgrade.

 

[MEL_Traveller]

I have a Flexi flight booked from OOL-SYD on the 23rd September. I did the normal things first by checking if any J seats were available and also looked at Reward flights. In all cases there is 8/8 seats available however when I rang to do the upgrade I was told there were no upgrade seats available. The only odd thing is that the reward flights are at 60000 points instead of the usual 15500 points. Is this Virgin playing silly buggers with their flights? The lady told me to ring back later to check. (which I will do in a couple of days)

I think the classic award has to be available, not the ‘anytime’ awards. The latter are just regular paid seats converted into points.

snap Scarlett

 

[Bolthead]

I think the classic award has to be available, not the ‘anytime’ awards. The latter are just regular paid seats converted into points.

snap Scarlett

I just assumed that if there were 8 J seats available then a couple of them would be available for upgrade or reward points. Obviously that is not the case.

 

[AIRwin]

I see Reward seats searching for 1 pax:

 

[iamsuperandrew]

I am assuming that VA gold does not receive economy X upgrades?

 

[Bolthead]

I see Reward seats searching for 1 pax:
View attachment 467273

Yes, however I am booked on flights that has seats at 57000 points and I am flying with my daughter and her family. I don't want to change flights as that will stuff up our plans in Sydney with transport etc.... I am just wandering if their pricing algorithm says this flight has more paid flights at the last minute so don't offer reward seats or upgrades. (or am I just over thinking it) haha....

 

[Bolthead]

I am assuming that VA gold does not receive economy X upgrades?

Not sure about Gold.... I am already in Y+ and I am trying to use my complimentary upgrade.

 

[stevenwr175]

I have noticed recently there are only one reward seat available on most flights these days and therefore no matter how many seats are available this doesn’t seem to change except often these are not even available. I am unsure if they are releasing a second seat if the one available is taken but this seems remote and they are aiming for either selling the seats outright or selling via the upgrade for money route.
Last time when I did book a business seat via the flexi upgrade option I was asked why I was not using that more often and when I said I normally traveled as a couple, I was met with a mmm and nothing more so it seems they know about it but don’t care and are prioritising the money options over WP seat upgrades.
I have tried the WP wait list route many times however are being lost to the money upgrade options now so only go that way knowing I won’t get one but also not really caring as PE seats are booked anyway.

 

[serfty]

I am assuming that VA gold does not receive economy X upgrades?

Not sure about Gold.... I am already in Y+ and I am trying to use my complimentary upgrade.

A gold would not ordinarily have any UpgradeMe Platinum offer (Complimentary Upgrades) to use on flexi flights.

 

[luckypierre]

Last time when I did book a business seat via the flexi upgrade option I was asked why I was not using that more often and when I said I normally traveled as a couple, I

In very recent experience have booked flexi flights (did use promo lns01 ) for July 2026 for myself and my +1 , and had no problem upgrading with my 4x WP upgrade entitlement, for the two of us on each sector. In my case it’s the last time I’ll have the WP upgrade options as I drift into Gold.