We're looking to travel in the US/Canada next year and I'm trying to get a handle on availability for Delta flights via Velocity Rewards. One of the routes we're looking at is Anchorage to Calgary (via Seattle probably).
I'm a Gold VRR member, and I seem to be able to see the odd flight on the odd day across their calendar. In some cases, when you click on a flight in the monthly calendar listed as available, it suddenly turns to unavailable.
When I try the Delta site with the 'Using Miles' option, I get a much greater range of flight options available during the same period - multiple options on the same day, with at least one that I would consider 'cheap' enough to not be considered an 'AnyTime' award.
Is this a case of me having to pick up the phone and call the Velocity assistance line and pointing them at specific rewards that happen to be available, or is it just a case that Delta aren't big on letting their partners have access to all their reward options?
I'm a Gold VRR member, and I seem to be able to see the odd flight on the odd day across their calendar. In some cases, when you click on a flight in the monthly calendar listed as available, it suddenly turns to unavailable.
When I try the Delta site with the 'Using Miles' option, I get a much greater range of flight options available during the same period - multiple options on the same day, with at least one that I would consider 'cheap' enough to not be considered an 'AnyTime' award.
Is this a case of me having to pick up the phone and call the Velocity assistance line and pointing them at specific rewards that happen to be available, or is it just a case that Delta aren't big on letting their partners have access to all their reward options?