Has anyone had issues booking flights using a flight credit recently?
I booked some flights yesterday which the credit covered about 70% of the cost, but the remaining balance hasn't been debited from my card yet. The booking is showing up in my account with the same PNR as my previous booking which the credit was under. When I hover over the Change and Cancel buttons in the booking it says it's still processing and when I try to add it in the QF app it says to try again when payment is complete. I'm guessing it just takes longer or has to be done manually because I'm using a credit?
My main concern is that I'm hoping to use points for an upgrade to J for which I can see the availability is there at the moment but it won't go through until the flight is ticketed.
Hopefully that happens soon before the availability disappears.
Any advice or feedback appreciated.
I booked some flights yesterday which the credit covered about 70% of the cost, but the remaining balance hasn't been debited from my card yet. The booking is showing up in my account with the same PNR as my previous booking which the credit was under. When I hover over the Change and Cancel buttons in the booking it says it's still processing and when I try to add it in the QF app it says to try again when payment is complete. I'm guessing it just takes longer or has to be done manually because I'm using a credit?
My main concern is that I'm hoping to use points for an upgrade to J for which I can see the availability is there at the moment but it won't go through until the flight is ticketed.
Hopefully that happens soon before the availability disappears.
Any advice or feedback appreciated.