Upgrade Request on Multi-Carrier Booking

[BD1959]

Hi All,

I've just booked an International Y multi-carrier ticket with QF on the last sector.

I was looking to burn some points by submitting an upgrade request for the QF sector (and it being accepted, obviously!) ... but when I try to request the upgrade via QF MMB I get the message:

[h=1]Classic Upgrade Rewards - not available[/h] An upgrade is not available on this itinerary due to one or more of the following reasons.

• not operated by Qantas​
• restricted or heavily discounted airfare (for example, Red e-Deal flight) or a Classic Flight Reward purchased with Frequent Flyer points​
• does not have an upgradeable class​
• a discounted Business Class airfare​
• a prize ticket or a promotional offer​
• part of a group booking. Contact a Qantas Office for an upgrade​
• a voucher for future travel​
• already flown​
• not a flight sector​

For further details, see the terms and conditions.

Really? None of the above apply to the sector I want to upgrade...and we know that upgrades are per sector on multi-sector journeys.

Is there any way to request the upgrade .. do I have to call??

Regards,

BD

 

[mannej]

Have you checked that the booking has actually been ticketed yet, or the fare bucket of the QF leg?

 

[juddles]

.... the fare bucket of the QF leg?....

I suspect this.................................................................

 

[oz_mark]

What is the final sector, and whay booking class is it?

Not all internationall tickets are upgradeable.

 

[BD1959]

Thanks All,

Turns out it was the booking class (took some digging to find since this was booked via Corporate TA) - outbound is S but unfortunately he inbound, including this QF Segment, is O.

Regards,

BD