Updating or amending Oneworld Award bookings

[cambriamarsh]

Hi, I'm working through my first 280k Oneworld Award booking and frustrated with the need to keep trying to contact the call centre, esp as a PS, so just added a Quick Poll question:

"Should Qantas allow multi-city award bookings to be updated on the website, eg to add or remove flights and destinations?"

to the QFF Advisory Community website. Please respond so QF is explicitly aware the inability to do this is a concern.

Cheers, CM

 

[jetpack]

That sort of functionality is probably way too advanced for Qantas or any other airline.

They are probably more likely to pull the oneworld award altogether (like American Airlines has done) rather than spend the money on IT upgrades for that sole purpose.

 

[cambriamarsh]

Thanks JP. What do others think, should I pull the poll off QFF Advisory?

 

[Franky]

That sort of functionality is probably way too advanced for Qantas or any other airline.

They are probably more likely to pull the oneworld award altogether (like American Airlines has done) rather than spend the money on IT upgrades for that sole purpose.

Despite not knowing too much about the in and outs of IT in general, given how many of the simple things QF seem to get wrong on their web site makes me agree with you.