Nathant123
Member
- Joined
- May 31, 2016
- Posts
- 358
Hi all,
I cancelled a reward flight from coughet to Tel Aviv a little over two weeks ago but yet to receive the points refund. Spoke with a rep from the call centre and was advised it typically takes up to 6 weeks for the refund and there's nothing they can do in the meantime. I'm honestly not too fussed but I vaguely remember being refunded my points nearly instantaneously on a previous cancellation though it could have been with another program. Does this sound about right?
Cheers, Nathan
I cancelled a reward flight from coughet to Tel Aviv a little over two weeks ago but yet to receive the points refund. Spoke with a rep from the call centre and was advised it typically takes up to 6 weeks for the refund and there's nothing they can do in the meantime. I'm honestly not too fussed but I vaguely remember being refunded my points nearly instantaneously on a previous cancellation though it could have been with another program. Does this sound about right?
Cheers, Nathan