TRS claim - original packaging

A_A

Newbie
Joined
Oct 18, 2025
Posts
3
A friend of mine is flying out of Sydney and looking to claim TRS on a laptop and was wondering whether the officers will open the sealed box to verify the serial number, or if they’ll just check the information printed on the box. He’s also asking if they’ll accept the claim if he brings only the laptop without the box. By the way, he’s curious about how carefully the officers handle items during the inspection process (a bit nervous about getting cosmetic damages during the inspection).

Furthermore, how long is the queue at the counter at the airport around 5am?
 
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