Thoughts Please.

[RoxyBillie]

Thoughts Please. A brief description about my issue. Had 2 points premium economy flights booked with Qantas on Cathay Pacific last year. Tickets were booked 4 months in advance. About 4 weeks before the flight received a txt message from Qantas about a flight change. The original ticket was for a 2 week stay in Israel. Qantas's new flight offer was for 1 week in HK hotel quarantine and then a flight to israel for a 1 week stay. After many hours of trying to contact them, I was told that no other option was available on FF tickets and that it was not possible to offer me any other options. I requested to speak to management but was told that there was no one that could help me. As I had limited time, I had no other option than to cancel the flight and book a paid ticket with Emirates at a last-minute premium cost. I lodged an immediate complaint with Qantas - it took them 12 months to respond with "not my problem "response. Tried a complaint with the ACA - Qantas reviewed the case and responded with a "not my problem". Claimed that I should seek compensation from Cathay .This process has now been drawn out to a 16-month cough show. From previous chats on this forum I'm led to believe that under the ACCC that an airline must offer a reasonable replacement flight regardless if they have no FF flights available. This was not the case. So, the question is, should I take this to VCAT to peruse compensation????