Things Virgin Australia Does & Doesn’t Do Well

[kevinmanderson]

Agree with mostof that. Food selection in Lo need is boring and I often see fast food bought in. Some do dumplings at 5ish some days, nice change.

I’m hobart based so lack of a longe there is a pain. The recently made redundant security screening area must be an easy consideration although a bit tight.

 

[stevenwr175]

* There is free wifi for Biz, Plat and Gold, if I remember correctly..

That free wifi depends on the airframe you’re flying on and out of the last 10 flights on the east coast and to Adelaide 5 have had it with the last one not even on board entertainment on board. They need to fix this as it yet again just says we don’t value our frequent flyers especially those that need to catch up with business via an internet connection when they can.

 

[ben95]

Maybe that silver mobile boarding pass is for an Economy X row

Not in the cases I’ve witnesses.

 

[AIRwin]

* There is free wifi for Biz, Plat and Gold, if I remember correctly..

Not for Gold

 

[Flyingwombat]

Disagree on service - we find them disinterested at best and downright rude at worst. The fares are generally more expensive out of Hobart, and family pooling is now useless with the new status rules. We’ve pretty much stopped flying virgin for these reasons and the loss of international partners like Etihad and Delta. Qantas is not great by any means but virgin just don’t compete anymore… and I used to be a fan and even got to platinum… now red again and happy never to have status with them again.

 

[MEL_Traveller]

That free wifi depends on the airframe you’re flying on and out of the last 10 flights on the east coast and to Adelaide 5 have had it with the last one not even on board entertainment on board. They need to fix this as it yet again just says we don’t value our frequent flyers especially those that need to catch up with business via an internet connection when they can.

I wrote to VA after 6/8 flights in a row didnt have wifi and or entertainment working.

The response was ‘inflight entertainment is only available on selected routes and on selected aircraft types’

I wrote back that Sydney to Melbourne should be one of those routes and the 737-800 one of those aircraft types.

They just wrote back and said entertainment is complimentary so there’s no reason to complain if it’s not offered.