Hi all!
Finished up with my short break and not enjoying the drain of being back in the office.
Have a quick question for you all, how do you reconcile the amount of reward points vs the dollars spent?
I also have a platinum edge amex card and the reward points match transactions neatly and clearly, making it easy to spot discrepancies in points rewarded (and in turn resolve through a quick email to their rewards team).
After checking with the Citi call centre, it seems that the same transaction style listing is not available. The maximum time it can take for points to be credited in is 14 days. Obviously you will be using the cc within those 14 days so is it almost impossible to reconcile the points that you have earned? The only way (that I can see) to have an accurate count is to stop using the credit card for 14 days and make a count then (very impractical).
Is this just an inconvenience that people live with due to the fact that its a decent 'premium' credit card with no annual fee for life (for those who got it on the F&F offer)?