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The Explorer Credit Card (New AMEX Card!)

bbqwer

Member
Joined
Jan 16, 2015
Messages
434
Can I use the $400 travel credit for hotel bookings ? or only for flight ?
cheers
 

Plutonus

Active Member
Joined
Jan 22, 2012
Messages
818
Has anyone had their $400 become available yet? I can't find how to access it
The terms say all you need to do is book via americanexpress.com.au/travel and it will be applied. You need to have paid the annual fee and made at least the minimum payment amount on your first statement for the credit to be available.

If you have more than one American Express card that provides travel credit you will need to call to book.
 

Finale

Member
Joined
Aug 17, 2009
Messages
469
Flights
My Map
Has anyone had their $400 become available yet? I can't find how to access it

Mine showed up at amex travel site (also on point history table) a couple days after getting bonus points. You can choose to apply $400 credit on on the checkout page and pay the rest using one of your amex cards. I already used mine and I haven't made any payment yet and the annual fee hasn't posted.
 

JohnJa

Junior Member
Joined
Dec 11, 2014
Messages
20
I'm also earning 2 ppd on the Ascent program with this card (also have the Edge). Haven't spent the $1,500 yet so don't know if I'll get the bonus points but I'm thinking about calling Amex and informing them that the points are posting to the wrong program. Bit of a gamble as I'm obviously hoping for the bonus points which usually post as a new member when in a different reward program (points received for Edge, Velocity and DJ). But the downside would be if I didn't receive the bonus points and I'm stuck in the inferior reward program.
Has anyone tried this and received the bonus points?
 

leyy

Member
Joined
Jun 12, 2011
Messages
138
I currently have a Velocity Platinum card with Amex and plan to cancel it.

Can I please get your suggestion on whether I should cancel the velocity card first and apply for the explorer or apply for the card and cancel velocity after?

Or is there no difference for the approval process.
 

adelee

Member
Joined
Mar 9, 2012
Messages
300
I currently have a Velocity Platinum card with Amex and plan to cancel it.

Can I please get your suggestion on whether I should cancel the velocity card first and apply for the explorer or apply for the card and cancel velocity after?

Or is there no difference for the approval process.
As long as you only hold the AMEX Platinum (and no other AMEX issued credit card), then it won't make a difference what you do first. (You can only hold 2 x AMEX issued credit cards at once, so if you already hold two, they will make you cancel one before your Explorer application can be approved.)
 
Joined
Jul 13, 2006
Messages
6,352
I currently have a Velocity Platinum card with Amex and plan to cancel it.

Can I please get your suggestion on whether I should cancel the velocity card first and apply for the explorer or apply for the card and cancel velocity after?

Or is there no difference for the approval process.
In terms of approval if you only have the Velocity then I think it would make it easier to be accepted fora second card.

If you have 2 amex issued CCs it will make no difference which way you go. If you already have 2 Amex issued credit cards you will be asked to cancel one though otherwise they will not approve your new card. If you do have 2 if Amex were willing to approve the card they will contact you to see whether you want to cancel one CC, or to not proceed with the Explorer.

In terms of whether you are more likely to gain the 100K sign-on bonus. I do not think that anyone will probably know if it would make a difference either way. My gut feel would be that it would be better to make sure that you only have only one Amex issued CC before applying.
 
Last edited:

momad

Intern
Joined
Sep 29, 2015
Messages
59
Hi guys, got my card and registered a new online account. However, I cannot access Membership Rewards and it says I need to register my card for Membership Rewards. Did anyone do this?

Also, when I am at the registration page, it has a field that says "Choose the Rewards programMembership Rewards Ascent
Annual program fee AU$80.00 / Included in annual card fee"


Does this mean I can choose either Ascent or just standard Membership Rewards Gateway for the 100k points?
 

Steady

Senior Member
Joined
Feb 3, 2013
Messages
7,472
Flights
My Map
Has anyone linked the Explorer card to their Paypal account?

I tried this morning but it does not accept / recognise the number?
 

bbqwer

Member
Joined
Jan 16, 2015
Messages
434
Still no bonus points, Cant see the $400 travel voucher at amex travel website.

First statement has been posted + annual fees on it :shock:

Rewards merged with EDGE Cards, earning 2ppd Ascent
 
Joined
Oct 31, 2010
Messages
11,250
Flights
My Map
Still no bonus points, Cant see the $400 travel voucher at amex travel website.

First statement has been posted + annual fees on it :shock:

Rewards merged with EDGE Cards, earning 2ppd Ascent
I thought I read somewhere $400 Travel Voucher eligibility after annual fee paid? I might be wrong - usually am.

Edit: Here tis - Point 2:

AMEX.JPG
 
Last edited:

tizey

Member
Joined
Jul 28, 2016
Messages
479
Rewards merged with EDGE Cards, earning 2ppd Ascent
When you login to your explorer card, does it say to check your edge card to view your points?

I've got the scenario where my mums Amex Gold Credit Card (Gateway Rewards) has merged with her newly acquired Platinum Charge (Ascent Premium Rewards). I referred her to the card and have received the 20,000 referral points, so I'm hoping she gets the 80,000 points, but seems a bit unusual that they have merged the two card programs to the newer one.
 

potm

Active Member
Joined
Aug 29, 2010
Messages
502
I applied last week and yesterday received a letter saying that they have received 2 applications so have cancelled one. I was pretty sure I hadn't so called up to check. The guy couldn't find a second application and said he would look into it with his team leader and call me back in 2-4 hours. Of course there is no call back so I call again, explain the whole story again to a different guy and this time get told it's been escalated and I have to wait 24-48 hours. Customer service levels have really slipped from my recent experiences with amex.
 

Steady

Senior Member
Joined
Feb 3, 2013
Messages
7,472
Flights
My Map
To add your card you'll need to go via here: https://www.paypal.com/creditcard
Thanks pauly, I probably didn't explain very well in my post - I don't have / haven't had any issue adding anyother CC cards to my Paypal account - it just wont accept the Explorer details.

I was wondering if anyone else had successfully added their Explorer card to see if it is a unique problem to me, or something to do with it being a new offering or....
 

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