leemin
Active Member
- Joined
- Jan 24, 2011
- Posts
- 508
- Qantas
- Gold
- Virgin
- Platinum
Okay, the VA-EY partnership has been around for a while now. Things should have been ironed out by now, so I have a few questions (I'm WP):
1. Why can't I either online or by calling the GCC, select seats (or even ask that a seat request be submitted) on VA ticketed flights operated by EY e.g. The AUH-CDG leg of MEL-AUH-CDG. Have tried this several times, with the same answer: "no".
2. How can I find out the EY PNR for a booking made through VA? Last time I spoke to the Plat call centre, the lady was asking me if I knew it! How would I know? It's your computer system.
3. Why can I only upgrade the VA operated legs of a Y+ fare (purchased through the VA website) to J with points? If booked through EY (a Y fare, obviously, given EY don't do Y+), EY Guest points can be used. At the very least, the cash upgrade auction is available. I'm possibly better of leaving VFF and moving all crediting over to Etihad Guest...
1. Why can't I either online or by calling the GCC, select seats (or even ask that a seat request be submitted) on VA ticketed flights operated by EY e.g. The AUH-CDG leg of MEL-AUH-CDG. Have tried this several times, with the same answer: "no".
2. How can I find out the EY PNR for a booking made through VA? Last time I spoke to the Plat call centre, the lady was asking me if I knew it! How would I know? It's your computer system.
3. Why can I only upgrade the VA operated legs of a Y+ fare (purchased through the VA website) to J with points? If booked through EY (a Y fare, obviously, given EY don't do Y+), EY Guest points can be used. At the very least, the cash upgrade auction is available. I'm possibly better of leaving VFF and moving all crediting over to Etihad Guest...