Anyone know what kind of response or action SQ might face if it were to consistently "flout" the rules and refuse travellers access despite the Star Alliance policy?
I have had a couple of stories come back on some friends or friends of friends who have been turned away as you've mentioned. They have quoted the rules and one even brought a print out; that said they did not wish to be stubborn after one go so they just went to the NZ lounge, even though I told them that they were well within their rights to stand their ground.