Switching between Credit & Charge card on Amex Travel Website

[zultan]

Hi, this might be something that requires a call to the service desk.. Chatting with an agent is so far fruitless. I have two Amex cards (charge and credit). Both come with an annual travel credit. But.... when I land at the Amex travel website it only shows me my charge card.. I can find no option to switch to the credit card, which means I don't get to use the credit:


Wondered if any of you guys have encountered the same issue? The 'chat with an agent' wanted me to do stuff like reboot my PC...

 

[lovestotravel]

When you go to the booking page where you enter payment details, you can select either the $450 or $400 credit

 

[zultan]

Awesome! thank you so much -- i have wasted so much time fiddling with it, with no success. again thank you!!