So I know QF allow a collapsible stroller to be carried (checked) when traveling with any child <12yrs.
What is the process at the airport? Can we hang on to it until we get to the gate, or does it have to be checked in the usual manner (and hope to borrow one from qf to use within the departures area)? Have previously checked it early (large bag/non "umbrella" stroller.)
Followup question: What are DJ's rules on this? Are they any different.
Have late notice trip to syd and will need to take it with us and obviously would prefer to gate-check the stroller. So Bne Dom and Syd T3 or T2 pending booking qf or DJ if terminal makes any difference.
The qf/DJ websites don't seem to answer this very well at all.
Thanks in advance.
I realise you're travelling on DJ on this occasion, however the rules for baby & child accoutrements when domestically on QF are as follows:
Infant: 3 pieces eg porta-cot & baby capsule & stroller
Child: 2 pieces eg stroller & car seat in addition to their one piece of luggage up to 23 kilos (or up to 32 kilos if travelling in the same pnr as a PS, SG, WP or J as the 32kg applies to all bags for all pax).
Any time you are checking in at the kiosks & you have infants and/or children in the booking if system will prompt "are you travelling with any of these items today" & list items such as stroller, car seat, portacot etc. If you select "yes" an assistance card will print out & you will be referred to a customer service agent.
If you are in the above situation just go directly to the service desk queue as the checkin agent will need to get the supervisor to waive the excess pieces which the kiosk cannot do - yet.
If you are SG, WP, CL or travelling J you would just go directly to the Premium checkin queue as normal.
Strollers cannot be gate checked at BNE although I understand other airports can do this eg MEL. If the stroller is smallish as of just recently it can now go down the normal baggage belt at checkin if it doesn't exceed 1200mm but if it is one of those massage three wheeler designer type strollers it must go down to the oversize luggage belt where you would drop off pet cages or golf clubs.
ISS Security at the oversize baggage belt will only accept items that are strictly oversize ie items that won't physically fit down the normal baggage belt behind checkin such as golf clubs, surfboards etc. Fragile items that would fit in the red plastic tubs must be sent down the belt in these at checkin otherwise if you take these smaller items to security they will send you back to checkin.
Loan strollers are available from the City Flyer Desk adjacent to gate 22 and can be left at the boarding gate for your flight when finished with. If you are departing from the ground floor gate 1-3 to a regional destination you can have your stroller tagged at checkin then take it through to the boarding gates with you. QF Link staff will then take it from you at some stage prior to boarding your flight.