Strange interest charge after Amex payment

[Superhappykid]

I have done the app thing for about 5 years - this is the first issue I can think of

O really? So you just opt for "Pay on due date" every time for the last 5 years? Hmm then perhaps I should just give it another shot. Maybe it was a freak accident.

 

[georgie23]

Yes - I think freak accident - I see that payment options are today/statement or another date - You can manually change to a couple of days prior. To be honest I juggle too many cards and going forward I just will pay the day statement comes out and know its paid. I do that with most bills now as I know I will forget if I "need to come back to it"

 

[Superhappykid]

Yes - I think freak accident - I see that payment options are today/statement or another date - You can manually change to a couple of days prior. To be honest I juggle too many cards and going forward I just will pay the day statement comes out and know its paid. I do that with most bills now as I know I will forget if I "need to come back to it"

Thanks! I'll take a closer look at the options.

Yes fair enough, if you have a lot on your plate I wholeheartedly agree that you should just do what is necessary to get things ticked off.

 

[Aeryn]

Mine gets paid by direct debit on the due date and I've never had any issues irrespective of the amount.

The one drama i did have recently was that I had managed to spend over my limit, Amex seems to let this happen and only warned me they would start rejecting payments once I was about $1k over. As I was still about 2 weeks away from the auto-payment, I decided to make an early manual payment for some of the balance, whilst I received an receipt immediately, the early payment wasn't reflected on my balance for just over 3 days.

 

[sudoer]

Called and got my interest charge waived. The agent said "maybe the debit was delayed because of the weekend" but didn't admit any fault otherwise.

 

[georgie23]

Imagine all the people who didn’t realise and got charged a fee anyway

 

[burneracc]

So people on here prefer to do the manual direct debit, ie “make a payment -> full balance -> on due date” vs automated direct debit 10 days after statement close?

 

[Aeryn]

The pay full balance on due date is fully automated, i do not manually have to do anything, it just happens.

 

[Superhappykid]

Called and got my interest charge waived. The agent said "maybe the debit was delayed because of the weekend" but didn't admit any fault otherwise.

Hopefully this is a once off. I'll make another post if it happens again.

Imagine all the people who didn’t realise and got charged a fee anyway

Exactly! That would suck. My interest was big enough for me to immediately realize.

So people on here prefer to do the manual direct debit, ie “make a payment -> full balance -> on due date” vs automated direct debit 10 days after statement close?

I got the vibe that the majority (By a small margin) actually prefer to manually do a payid transaction when it's due or leave it to direct debit.

Then the rest use the app in one way or another (Pay now or pay on due date).

 

[Franky]

So people on here prefer to do the manual direct debit, ie “make a payment -> full balance -> on due date” vs automated direct debit 10 days after statement close?

I have long used your second option without any hiccups since doing so... I get an SMS in the last days of each month, and the payment is effected on the 7th of the next month for the full amount.

 

[andye]

I find if I pay via the app, the money leaves my bank a couple of days later than it did by direct debit

 

[serfty]

The pay full balance on due date is fully automated, i do not manually have to do anything, it just happens.

What happens when the due date is on a non business day?

Last month I had a due date which was a Sunday. I BPayed on the prior Friday.

 

[Aeryn]

What happens when the due date is on a non business day?

It process on that day.