Last year I travelled with QF via an agent and was given an airfare inclusive of tax. At the time, the tax seemed high (I can't recall now) so I enquired QF directly and was advised the breakdown of all those taxes.
To cut the story short, I was overtaxed by about $25-$30 and has since been reimbursed by the agent.
This year, I went to another agent and this time the tax seemed to be correct but I enquired SIA to provide the breakdown.
The Cust Serv initially refused to provide breakdown because (a) it's using internal codes that only they could understand and (b) they don't have to. I asserted that it is our right to know the breakdown and this is what they provide.
Melbourne - Singapore - Jakarta SQ228
(current as at 19 Sept)
(FI?) Fuel Surcharge $176.60
(AU) Alpha Uniform (WTF is this?) $38
(WG) Whisky Girl $4.1
(WY) ???? $21.64
(SG) Singapore Government tax $33.80
To cut the story short, I was overtaxed by about $25-$30 and has since been reimbursed by the agent.
This year, I went to another agent and this time the tax seemed to be correct but I enquired SIA to provide the breakdown.
The Cust Serv initially refused to provide breakdown because (a) it's using internal codes that only they could understand and (b) they don't have to. I asserted that it is our right to know the breakdown and this is what they provide.
Melbourne - Singapore - Jakarta SQ228
(current as at 19 Sept)
(FI?) Fuel Surcharge $176.60
(AU) Alpha Uniform (WTF is this?) $38
(WG) Whisky Girl $4.1
(WY) ???? $21.64
(SG) Singapore Government tax $33.80