Captain hum
Member
- Joined
- Apr 19, 2013
- Posts
- 294
Applied for my Citibank card back in March when they were offering a 70k QF points start up bonus. Made the initial spend on 12 March.
No points posted on my April statement and a call to customer service told me they would be on my third statement as " they take 3 months to post"
May - nothing.
June - nothing.
Another call and I am told they will definitely be on my July statement.
Surprise surprise- nothing in July. I call up again and am told that they have credited then to my account but that I can't see them on my statement (???) . They promise they will post on 29th July.
30th July- nothing. Another call yesterday and they say they will post in August. i am waiting fir a supervisor to call me back. This will take up to 48 hours allegedly.
cough service and I will be canceling my card
No points posted on my April statement and a call to customer service told me they would be on my third statement as " they take 3 months to post"
May - nothing.
June - nothing.
Another call and I am told they will definitely be on my July statement.
Surprise surprise- nothing in July. I call up again and am told that they have credited then to my account but that I can't see them on my statement (???) . They promise they will post on 29th July.
30th July- nothing. Another call yesterday and they say they will post in August. i am waiting fir a supervisor to call me back. This will take up to 48 hours allegedly.
cough service and I will be canceling my card