From an email received a few minutes ago:
COMPLIMENTARY EXTENSION OF EXPIRING KRISFLYER MILES AND KRISFLYER MILESTONE REWARDS
To offer you greater flexibility as you plan your travels in the coming year, we will pause the expiration of KrisFlyer miles in 2022. This means any KrisFlyer miles that are expiring between January and December 2022 will be automatically extended in your account by 6 months at a time, at the end of each month. For example, KrisFlyer miles that are expiring in January 2022 will be extended to July 2022 at the end of January 2022, and if unutilised by July 2022, they will be extended to January 2023.
KrisFlyer Milestone Rewards expiring in 2022 will also be extended to 31 December 2022, to offer you greater flexibility in utilising the rewards earned from flying with us.
It's a relief to see they are extending miles (again).
I've got awards flights booked in J MEL-SIN-HND return in May, I was really happy with the flights I managed to secure, until they cancelled all flights on the day I was meant to fly back, bumping me to a lousy connection the day before. As it stands I'll need to now stay a night in Singapore in order to catch my flight home to MEL.
I also have flights in August -MEL-SIN-PEN return, I had great flights and seats in J, found out last week the SIN-PEN legs have been changed by several hours, and are now on Scoot.
I guess these are all part of the perils of attempting to book anything at the moment, but I was surprised that so many flights had been cancelled in May & August, as it's so far into the future. As we know, anything could happen by then! The call centre is so overrun I have decided to not try to change anything as it's all likely to change again. Has anyone else had similar experiences with flights being cancelled so far in advance? It makes it really hard to lock in any (fully refundable) accommodation, as moving flights from one day to the next means doing a whole new booking.
I booked these flights as I had so many KF expiring in March and felt optimistic about going to Asia rather than the USA trip I had been planning in 2020. I'm assuming if I have to cancel all the flights I will get the miles back as they would have been extended anyway?