SQ Tips, Trips and Tales

[Cruiser Elite]

Don’t wait for checkin get on the dog and bone right now and call KF

 

[PDog]

Just thought I'd check my seat and meal selections for SQ208->306 tomorrow, and I find that 'manage my booking' is not showing any of the seat selections that I made when booking. For SQ 208 the only PE seat available is shown as 31E, in the middle with a bassinet seat at either end! But my boading pass shows 33A which I had booked (strong preference for window seat). Which do I believe? And is there a chance to regain my other selections at check-in?

And although I selected "print all boarding passes" at online check-in yesterday, only the .pdf for the first, for SQ208, was available for printing. Again, I assume this can be rectified at check-in.

Have never had glitches like this in past SQ bookings.

I noticed last week ours is weird too for the second leg, the first is fine. The summary says row 1, but when I got into manage booking it’s definitely row 3 which is what I chose.
I keep checking expecting to see an aircraft swap...

 

[cgichard]

Got on the phone as Cruiser Elite recommended. My boarding pass is correct and apparently I have that seat for both segments to LHR. But my seat selection for the long LHR-SIN return segment has shifted from the window seat I booked to an aisle seat in the same row - not happy about that. The rep. on the phone couldn't change it, but has noted my file to say I want a window seat, but it will only happen if a window becomes available. Keep checking yours, PDog!

 

[travelnutjohn]

just wanting the opinion of experts,
ive got a 3 day stopover in singapore, however im arriving early in the morning, and got a few hours to kill to meet someone at airport,

just confirming that I dont have lounge access when I land in singapore?
ive called singair and they said this is the case, but last couple of times, theyve told me one thing and then called me back to correct

 

[daft009]

IMO clear immigration and go check out jewel

 

[Cruiser Elite]

What class are you flying tnj?

 

[travelnutjohn]

What class are you flying tnj?

my first experience in F! unfortunately not new suites

 

[travelnutjohn]

IMO clear immigration and go check out jewel

been told most things open 9-11am, and since I do arrive 6 am

 

[get me outta here]

Many people prefer the 'old' suites.

my first experience in F! unfortunately not new suites

 

[Bazzi]

SQ experts... if i make award bookings for 2 pax but on seperate PNR, are these easily merged on to one PNR by SQ ? Same flights.

Want to be able to sit together
[/QUOTE

On occasion I have had to book flights for my partner and I from our respective KF accounts - so different PNRs - and I then follow up with a phone call to SQ and advise that we are travelling together. I can’t recall whether the PNRs are then linked through the GDS or whether it is noted as a SSR (special service request).

 

[SponsorSFC]

my first experience in F! unfortunately not new suites

You should have TPR access on arrival when arriving in F. It isn't a published benefit but you should have no problem.

 

[MEL_Traveller]

my first experience in F! unfortunately not new suites

As sponsorSFC correctly points out, your inbound flight in F grants you access to TPR on arrival. As it is unpublished, don't expect anyone at SQ reservations to confirm this.

 

[travelnutjohn]

Many people prefer the 'old' suites.

looking fwd to try both one day,
in fact if I get another chance I might even fly to sydney to experience it

 

[travelnutjohn]

As sponsorSFC correctly points out, your inbound flight in F grants you access to TPR on arrival. As it is unpublished, don't expect anyone at SQ reservations to confirm this.

is this hush hush or a loophole or something they dont want to advertise?

but if I am able to access TPR on landing in Sing at 6am I will be over the moon!

do I just keep my BP from melbourne and flash that?

 

[Comoman]

is this hush hush or a loophole or something they dont want to advertise?

It's not really hush hush as I get given a TPR invite at Heathrow when flying back to Perth. Sin-Per is in J as there's no F.

You'll have no problem getting in

 

[MEL_Traveller]

is this hush hush or a loophole or something they dont want to advertise?

but if I am able to access TPR on landing in Sing at 6am I will be over the moon!

do I just keep my BP from melbourne and flash that?

It's not hush hush, it was mentioned during a Q&A by SQ themselves. But neither is it formally published anywhere. Which is why reservations staff would have no idea. Lounge agents will of course know, and possibly some check-in agents.

yes, you can enter at 6am. Just show your inbound boarding pass.

 

[Cruiser Elite]

my first experience in F! unfortunately not new suites

Many people prefer the 'old' suites.

And I am in that camp. We flew new R SYD-SIN-ZRH on Jun 8/9 - the Ette's first exp in new R - her overall impression was that this product doesn't really know what it wants to be. My impression after 5 rides it is still hideous!

Now having said that I am in F on 228 77WN MEL-SIN morrow then new R 830 SIN-PVG Thu - had the R Saver cleared last Friday when booking made but MEL-SIN F sector only cleared 19:06 last night - finalise booking this morn and go to seat selection - so much for not being able to book adjoining Suites in R - only 1 other pax so far and 1A/2A - 1F/2F wide open for selection as single pax - 2F is best seat in the house so we go that way.


But would still much prefer to be selecting the love of my life - 3C old R

 

[get me outta here]

If you land early in SIN you can cool your heals in the F lounge whilst you wait for the TPR to open. They make a good flat white in the F and there will be few people there. Then, at 0600 decamp to the the TPR.
I don’t eat breakfast on the flight as want to sleep as long as possible and go into the TPR for breakfast.

been told most things open 9-11am, and since I do arrive 6 am

 

[Danger UXB]

is this hush hush or a loophole or something they dont want to advertise?

but if I am able to access TPR on landing in Sing at 6am I will be over the moon!

do I just keep my BP from melbourne and flash that?

I’m in the TPR just now enjoying some eggs Benedict and a shower before the ferry ride to Bintan. No questions asked just show the boarding pass as mentioned previously

 

[get me outta here]

I booked F to JFK about 6 weeks ago based on what was available. Yesterday, I found a WL still open on a date I liked better but I didn't want to move another eq 150K SQ points. So, I called the contact centre and got a lovely agent who spent 20 minutes telling me the WL wasn't open. I was screen refreshing and kindly pointed out that I could still see it. After going off and coming back to continue telling me 'no' about a doz times, she then found it and booked it without needing any more points. I don't know what that was about.