SQ phone doesn't recognise my SQ FF number

[luxury-lizard]

When trying to call SQ (Sydney Krisflyer number) today - every time I entered my SQ number it rejected it then hung up saying I had exceeded the maximum tries. Calling from Cape Town trying to change an award booking home after my cruise was cancelled with 2 days notice. Gave up - booked a revenue ticket on SA and VA - $3100 pp one-way in J.

 

[goldenhorn]

When trying to call SQ (Sydney Krisflyer number) today - every time I entered my SQ number it rejected it then hung up saying I had exceeded the maximum tries. Calling from Cape Town trying to change an award booking home after my cruise was cancelled with 2 days notice. Gave up - booked a revenue ticket on SA and VA - $3100 pp one-way in J.

Oh that really sucks. Sorry to hear your cruise was cancelled. Crazy times!

Will you try and claim on travel insurance?

 

[luxury-lizard]

Not sure at this stage what if anything TI will cover - lots of time to investigate while in self-isolation for 2 weeks. Will report back.