NinnyPoo
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I travel Singapore to Hong Kong a lot in both Business and Economy. I try to travel the cheapest flight and in business this is usually CX.
On Monday evening at 6-30 pm, CX 716 from SIN-HKG was an incredibly old 777-200 that must have been the first 777 received by Cathay. The seats were mid 90s at best and had the most basic of controls. The TV was a 5" screen on a pole. The TV also had no on demand features. Service is slightly better, but you feel the staff are a bit embarrassed on the hard product.
SQ save their better planes (380 and 777-300ER) for this route usually. Given the frequency of business travel (paid) CX should have a better product to win business. Many of the passengers also transfer to flights to the US at HKG and their first experience can be negative.
Yes I have a choice on the flight, and CX is usually cheaper, but the product compares to an AA 767-200 flying LAX to JFK in Business on the flight I went on. It is not worth the SGD 2000 for business v SGD 700 for economy.
On Monday evening at 6-30 pm, CX 716 from SIN-HKG was an incredibly old 777-200 that must have been the first 777 received by Cathay. The seats were mid 90s at best and had the most basic of controls. The TV was a 5" screen on a pole. The TV also had no on demand features. Service is slightly better, but you feel the staff are a bit embarrassed on the hard product.
SQ save their better planes (380 and 777-300ER) for this route usually. Given the frequency of business travel (paid) CX should have a better product to win business. Many of the passengers also transfer to flights to the US at HKG and their first experience can be negative.
Yes I have a choice on the flight, and CX is usually cheaper, but the product compares to an AA 767-200 flying LAX to JFK in Business on the flight I went on. It is not worth the SGD 2000 for business v SGD 700 for economy.