Should I be worried

MelMel

Member
Joined
Jun 9, 2019
Posts
361
I recently booked a jetstar flight using a Qantas credit. I can see the booking in my QFF account and by manage booking in Jetstar but have not received an e-ticket/itinerary from either airline. I can select seats on Jetstar. Is this just a case of two airline confusion or hsd it possibly not been booked properly?
 
JQ don't actually issue a ticket as such. Once you get the PNR and are able to change seats etc, it's basically the same as a ticket. Just make sure you keep copies of all contact.

A PDF print of all contact will help resolve any issues that may arise later.
 
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

AFF Supporters can remove this and all advertisements

JQ don't actually issue a ticket as such. Once you get the PNR and are able to change seats etc, it's basically the same as a ticket. Just make sure you keep copies of all contact.

A PDF print of all contact will help resolve any issues that may arise later.
I do have an email transcript of “chat” which says the booking is confirmed and payment received so I will print it out. I specifically asked if the booking was valid.
 
Back
Top