Seat Selection

[inline64]

I have been trying for days to select my seat both on the web and mobile app which I am unable to see anything, this has never happened before.

What am I doing wrong?

 

[2infinity]

You may have been selected for seat assignment by airport check-in staff. I've had that a couple of times. There's no who-ha at the airport, the airport staff don't mention anything. They just give you your boarding pass. I'm not sure why it happens though.

I once rang the airline to find out what was going on and they weren't able to do seat selection either. That's when they said you'll have to do it at the airport. If you feel like sitting on the phone for an hour, you could contact the airline and ask them.

 

[kermatu]

Happened to me once when I inadvertently ticked 'Yes' to the carrying dangerous goods question - albeit a few years ago now.

 

[TomVexille]

Is your flight on a Dash 8?

 

[mannej]

How far away is the flight?

 

[Spongbob]

Does your flight involves a change of aircraft (e.g. AUS to JFK)?