Seat selection on a Cathay codeshare

[Spamam]

I’m booked on QF8224 aka cx411. In am P1. I can’t select a seat on the Cathay nor on the Qantas site. QF VIP line pointed me at Cathay and you can guess where Cathay pointed me. I have a seat but with a tight connection I’d rather be further forward. Fare is H. Anyone found a trick around this?

 

[MELso]

Does entering the Qantas PNR on Cathay's MMB bring up the seat map?

 

[whughes3]

Does entering the Qantas PNR on Cathay's MMB bring up the seat map?

Yes it does...have recently done just this.

 

[Spamam]

Yeah. Every seat is blocked on their site.
Flight is is 3 weeks so I doubt I got the last seat.

 

[SYD]

Yeah. Every seat is blocked on their site.
Flight is is 3 weeks so I doubt I got the last seat.

Is your FF# correctly connected to the CX system? In particular any leading zero?

We had a recent issue where it was fine at the time of booking (a QF CR) but after checkin, the CX system was recognising OWE benefits because our numbers were missing the leading zero.

There’s another thread here about OWE/S not being able to select seats on CX. I wouldn’t be surprised if that’s linked to issues with FF details.

These issues started around the time CX locked down changes to FF (for earn and benefits) including denying lounge access if the the BP wasn’t linked to a lounge eligible FF#.

 

[Spamam]

It looks correct. I’ll try their web site as it’s pointing me to their counter to make any changes in the app.

 

[SYD]

It looks correct. I’ll try their web site as it’s pointing me to their counter to make any changes in the app.

I can’t see my OW status in the CX app for an upcoming booking (in J) but I can see most of my QFF# including the leading zero.

I have full access to the J cabin and available seats on 4 of 4 CX flights (albeit booked direct with CX - which I’ve never had issues with).

 

[Spamam]

I can’t see my OW status in the CX app for an upcoming booking (in J) but I can see most of my QFF# including the leading zero.

I have full access to the J cabin and available seats on 4 of 4 CX flights (albeit booked direct with CX - which I’ve never had issues with).

CX or QF flight no?

 

[SYD]

CX or QF flight no?

CX (as above booked direct with CX).

The previous issue was also a CX code but booked via QF as CR (so normal to get the CX code).

 

[Invisible Monkey]

From past experience when I've flown CX flights booked through Qantas (codeshare), I've not been able to select seats until 72-48hrs before departure. I do this via the Cathay website using my Qantas booking reference which brings up the booking.

 

[million_thanas1968]

I’m booked on QF8224 aka cx411. In am P1. I can’t select a seat on the Cathay nor on the Qantas site. QF VIP line pointed me at Cathay and you can guess where Cathay pointed me. I have a seat but with a tight connection I’d rather be further forward. Fare is H. Anyone found a trick around this?

I have a few CX bookings that I made with CX Green FF#, then changed to QF#.

Yesterday I had to link a few bookings so I called their Hong Kong general inquiry line (free overseas calls for my phone plan). It went through pretty quickly and the agent was quite capable.

Perhaps a short call might sort this out?

 

[SYD]

I have a few CX bookings that I made with CX Green FF#, then changed to QF#.

Yesterday I had to link a few bookings so I called their Hong Kong general inquiry line (free overseas calls for my phone plan). It went through pretty quickly and the agent was quite capable.

Perhaps a short call might sort this out?

That could well be required because you can’t change/edit your FF# online…anymore.

 

[Spamam]

I have a few CX bookings that I made with CX Green FF#, then changed to QF#.

Yesterday I had to link a few bookings so I called their Hong Kong general inquiry line (free overseas calls for my phone plan). It went through pretty quickly and the agent was quite capable.

Perhaps a short call might sort this out?

Qantas VIP line said call Cathay who said call QANTAS.

 

[SYD]

Qantas VIP line said call Cathay who said call QANTAS.

Is that the same call you mentioned earlier?

You probably should call CX again to confirm your QFF# and therefore OWE bennies.

Also, have you looked on EF to see the actual seat availability situation?