Seat selection in QF app and website?

[Katie]

Is there a current known issue with seat selection in the QF app and website?

A points US from Y+ to J on QF11 on Weds came through last night. I tried to change my seat from row 16 to an available seat in row 12. I would get an error each time I tried.
I tried using the full website this morning a couple of times, and I kept getting the same error. I am not getting a Chat popup to ask the chatbot/real live support person for their help.

I am not that bothered by the seating to want to call up, but I can't recall not being able to swap seats after a points upgrade before??

 

[defurax]

QF is having all sorts of issues with seat selection recently. I've been using SMS to get the seats I want. +61477726827

 

[Katie]

Thank you, @defurax !