CPMaverick
Active Member
- Joined
- Sep 15, 2015
- Posts
- 778
I am on VA1 tomorrow and just went to check-in, my seat assignment was gone. I had 29K yesterday.
I tried to select the lone window seat available, but the app errored. So I called in and got a slightly rude agent (usually the agents are great). I was very nice about everything, I mentioned that I was disappointed in losing my seat but mainly I just wanted to grab the only remaining window seat. She went on a ramble about how full the flight was and then said I was moved for 'weight and balance' issues. Ok, sounds wrong but whatever.
She said I was in 46K but it still didn't show on screen, when I told her that, she brushed it off and said to just wait awhile. 45 minutes later, still no seat assignment and 46K is still available.
So I call again and get a very nice agent, who put me on hold for a long time. According to her, they tried everything but the flight is under airport control, but I should call back 'in about 3 hours'.
All quite strange and basically I don't have a seat assignment for my long-haul flight tomorrow. Any advice or similar experience? As WP on a freedom fare, not the experience you'd expect.
I tried to select the lone window seat available, but the app errored. So I called in and got a slightly rude agent (usually the agents are great). I was very nice about everything, I mentioned that I was disappointed in losing my seat but mainly I just wanted to grab the only remaining window seat. She went on a ramble about how full the flight was and then said I was moved for 'weight and balance' issues. Ok, sounds wrong but whatever.
She said I was in 46K but it still didn't show on screen, when I told her that, she brushed it off and said to just wait awhile. 45 minutes later, still no seat assignment and 46K is still available.
So I call again and get a very nice agent, who put me on hold for a long time. According to her, they tried everything but the flight is under airport control, but I should call back 'in about 3 hours'.
All quite strange and basically I don't have a seat assignment for my long-haul flight tomorrow. Any advice or similar experience? As WP on a freedom fare, not the experience you'd expect.