Hi everyone,
I am pleased to advise that the technical error has been identified, and all outstanding earn files for VA flights from early last week should be processed by Friday.
My apologies to members who have been inconvenienced by this, and thank you all for your patience.
Hi VFF
Hoping you can help. My flights from last Monday morning (30th), Friday evening (4th) both haven't posted to my velocity account. I know it takes a couple days, but i've never missed one over a week before. It's like I didn't even take the flights!
Any idea? Is there an outstanding issue or is it just me? VFF number definitely on the bookings, my boarding passes show my status.
Cheers.
Hi everyone,
I am pleased to advise that the technical error has been identified, and all outstanding earn files for VA flights from early last week should be processed by Friday.
My apologies to members who have been inconvenienced by this, and thank you all for your patience.
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Not sure if I am alone. (I checked some other threads) but Virgin have still not credited points from a BNE-MEL Return from 9 days ago. Too slow in my book and not competitive with Qantas.
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Not sure if I am alone. (I checked some other threads) but Virgin have still not credited points from a BNE-MEL Return from 9 days ago. Too slow in my book and not competitive with Qantas.