Rooms on the 18th floor at HOP.

[sinophile888]

I am booked into HOP next month and now that I am HHonours Gold (yeh! Thanks to serfty.), I was instantly upgraded to an Executive room.
I quite like to be on the same floor as a lounge, only a few doors away preferably.
Is this possible at HOP? If it is possible, should I ring to arrange it beforehand?

 

[serfty]

It's certainly easier being on the 18th Floor - no reason why you should not try to make sure.

"Instantly Upgraded"? AFAIK, such upgrades are not confirmed until check-in.

 

[Princess Fiona]

It's certainly easier being on the 18th Floor - no reason why you should not try to make sure.

"Instantly Upgraded"? AFAIK, such upgrades are not confirmed until check-in.

I also have a booking here which I was able to "instantly upgrade" for $0 as a NOR1, perhaps that's what happened?

 

[serfty]

I also have a booking here which I was able to "instantly upgrade" for $0 as a NOR1, perhaps that's what happened?

"E-Standby Upgrades" (AKA Nor1) are not normally processed until within a day or so of check-in.

sinophile888's check in is not until next month.

Maybe the HOP are doing things differently these days.

 

[sinophile888]

When I was booking, I was offered the option of upgrading to an Executive room for $0.00. I was delighted and, of course, accepted the offer.

 

[serfty]

What you have done is request an "E-Standby (nor1) Upgrade". Here's what is noted on the request page:

How eStandby® Upgrades Work:

1 Select each eStandby® room upgrade below that interests you, then click the "Continue" button.

2 Find out at check-in if you get your requested eStandby Upgrade®.

IF YES
You agree to pay the additional amounts stated below for your award(s).
IF NO
You will stay in the room you originally booked and pay nothing extra.

 

[Danger]

Grrrrrr. Nor1.

 

[simongr]

My past three trips to HOP as a Diamond have been upgrades to Relaxation Suites 513, 613 and 2001... Next time I might ask for a downgrade to an exec floor room...

 

[beardoc]

My past three trips to HOP as a Diamond have been upgrades to Relaxation Suites 513, 613 and 2001... Next time I might ask for a downgrade to an exec floor room...

Are you crazy?

 

[simongr]

For one night being closer to the lounge is more important - I don't use the spa do it is just a room to sleep.

 

[QF WP]

Not often you see someone willingly want a downgrade but I'd agree with simongr on the reasoning.

Think sinophile888 got a little excited and hadn't quite understood the NOR1 offer. Trick for new Golds

 

[Simo]

My past three trips to HOP as a Diamond have been upgrades to Relaxation Suites 513, 613 and 2001... Next time I might ask for a downgrade to an exec floor room...

I understand it fully.

When all you are going to do is walk into the room and have a sleep then wake up and leave again I also see it as a waste.

 

[beardoc]

YMMV, I guess - I would be using the spa if it was there. Even if I had an overnighter!

 

[Deleted member 29185]

YMMV, I guess - I would be using the spa if it was there. Even if I had an overnighter!

He, he, the "spa" in our relaxation suite at Cairns was about big enough for my big toe.........no, I lie. Two big toes!

 

[simongr]

YMMV, I guess - I would be using the spa if it was there. Even if I had an overnighter!

I don't recall the last times had a bath rather than a shower - I definitely recall having one in 2001...