RIDE SHARE comparison thread | Page 2 | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

RIDE SHARE comparison thread

  • Thread starter Deleted member 29185
  • Start date

GPH

AFF Supporter
Joined
Dec 30, 2011
Messages
5,077
Flights
My Map
Expensive. All my late night / early morning no traffic rides were under $35. Maybe they drove via toll way and charged you for that?
Lots of roadworks on that route as I recall.
 
D

Deleted member 29185

Expensive. All my late night / early morning no traffic rides were under $35. Maybe they drove via toll way and charged you for that?
Definitely via toll roads. I'm not sure what the Uber protocol for toll roads are. Personally I don't mind as I like to get there in the shortest time, but on that route it is often just as quick to miss the toll roads and save the cash. The driver does need to know how to do that though and there is no guarantee that they do. The trip was Saturday morning and not busy and no road works that I can recall.
 
D

Deleted member 29185

Though I might just give an update on my recent ride share trips ... or I should say non-trips!

Trip 1 - arrived CNS and tried to book a Muve. The app had for some reason lost my CC details so I had to re-enter them. Then it needed my to confirm the small amount deducted from my CC. Trouble was it didn't. Deduct that is, so I couldn't confirm so couldn't book! Checked Uber which was dearer than taxi so taxi got it.
Trip 2 - tried to book Muve for a gold coast trip (about 25min) for daughter to go to work on Boxing Day. No Muve drivers available. Tried to book Ola. No Ola drivers. Went to book Uber and the rate range was $26 - $31. Decided to recheck Muve. No drivers. Rechecked Uber ...surged to $35-$45 :eek:. Rechecked Ola. No drivers. Rechecked Muve, no drivers, rechecked Uber surged $60-$70. Bugger that, put down my coffee and drove her myself.
Trip 3 - Arrived CNS and tried to book Muve. Attempted to find driver (drivers showing) chosen driver (chosen by Muve) didn't pick it up and it timed out. Tried again, this time another driver accepted but then nothing! No map showing progress, no cancellation notification, no nothing. Tried again (the rate range was good), but the app tells me I can't book another ride when I'm currently on one! :rolleyes: Tried Uber, Driver close, cheaper than cab so Uber got it.
Trip 4 - arrived in CNS and tried to book Muve. All good except the app said "currently working on our system, try again later". Went to book Uber, range $30-$35. Nope jumped in a waiting taxi which I knew would be about $25. Ended up being $23.

Seems the taxi industry is not done and dusted just yet!
 

burmans

AFF Supporter
Joined
Feb 21, 2006
Messages
6,423
Flights
My Map
Though I might just give an update on my recent ride share trips ... or I should say non-trips!

Trip 1 - arrived CNS and tried to book a Muve. The app had for some reason lost my CC details so I had to re-enter them. Then it needed my to confirm the small amount deducted from my CC. Trouble was it didn't. Deduct that is, so I couldn't confirm so couldn't book! Checked Uber which was dearer than taxi so taxi got it.
Trip 2 - tried to book Muve for a gold coast trip (about 25min) for daughter to go to work on Boxing Day. No Muve drivers available. Tried to book Ola. No Ola drivers. Went to book Uber and the rate range was $26 - $31. Decided to recheck Muve. No drivers. Rechecked Uber ...surged to $35-$45 :eek:. Rechecked Ola. No drivers. Rechecked Muve, no drivers, rechecked Uber surged $60-$70. Bugger that, put down my coffee and drove her myself.
Trip 3 - Arrived CNS and tried to book Muve. Attempted to find driver (drivers showing) chosen driver (chosen by Muve) didn't pick it up and it timed out. Tried again, this time another driver accepted but then nothing! No map showing progress, no cancellation notification, no nothing. Tried again (the rate range was good), but the app tells me I can't book another ride when I'm currently on one! :rolleyes: Tried Uber, Driver close, cheaper than cab so Uber got it.
Trip 4 - arrived in CNS and tried to book Muve. All good except the app said "currently working on our system, try again later". Went to book Uber, range $30-$35. Nope jumped in a waiting taxi which I knew would be about $25. Ended up being $23.

Seems the taxi industry is not done and dusted just yet!
Many of the rideshare people are on a number of the apps so if you are having problems getting a ride on one you may well have problems on many. I think you should always be aware of the competions prices, what is cheapest one week isn't always so the next. This is true for most products, ride shares is no difference. Caveat emptor.

Having said that, as mentioned in other threads I have recently found Ola easily the cheapest in general.
 

Cruiser Elite

AFF Supporter
Joined
Oct 31, 2010
Messages
10,395
Flights
My Map
FWIW DiDi showing 2.1 Surge on New Years Eve - I was not even aware DiDi implemented surge pricing - you live and learn
 

dajop

AFF Supporter
Joined
Jul 1, 2002
Messages
9,163
Flights
My Map
Tried using Didi twice now. Both times despite cars in vicinity, no drivers accepted rides and gave up first time after re sending (10 mins) and second time after 5 mins, both times switched to Ola and accepted within a minute. Both times in MEL (first from airport and second to airport).
 

Cruiser Elite

AFF Supporter
Joined
Oct 31, 2010
Messages
10,395
Flights
My Map
Tried using Didi twice now. Both times despite cars in vicinity, no drivers accepted rides and gave up first time after re sending (10 mins) and second time after 5 mins, both times switched to Ola and accepted within a minute. Both times in MEL (first from airport and second to airport).
Amazing - I have used DiDi 100% since it launched in MEL with never a hitch - ALL DiDi drivers are also Uber drivers - I have never heard a good word about Ola from a driver.
 

burmans

AFF Supporter
Joined
Feb 21, 2006
Messages
6,423
Flights
My Map
Amazing - I have used DiDi 100% since it launched in MEL with never a hitch - ALL DiDi drivers are also Uber drivers - I have never heard a good word about Ola from a driver.
Sounds to me that DiDi is good in Melbourne but not anywhere else. In Sydney that drivers I get love Ola but I'm sure they get deals too, what is good this month may be crap next.

It's a bit like the FF game,one good things closes, another opens.
 

dajop

AFF Supporter
Joined
Jul 1, 2002
Messages
9,163
Flights
My Map
Amazing - I have used DiDi 100% since it launched in MEL with never a hitch - ALL DiDi drivers are also Uber drivers - I have never heard a good word about Ola from a driver.
Maybe it's something to do with my account - perhaps the fact that I'm using a foreign phone/phone number. Not sure if they see the fares, but when I was trying to get one at MEL it was after midnight, and there weren't that many drivers around, and fare wasn't huge so not really surprised that no-one accepted even after 10 mins (but then again, same with Ola, and it accepted instantly). But coming back to MEL yesterday from suburbs, there were lots of Didi drivers around so I was surprised that none accepted.
 

VPS

AFF Supporter
Joined
Apr 2, 2011
Messages
2,580
Flights
My Map
Amazing - I have used DiDi 100% since it launched in MEL with never a hitch - ALL DiDi drivers are also Uber drivers - I have never heard a good word about Ola from a driver.
Interesting I've had drivers that work for both Uber and Ola and a couple that will only work with Ola
 
D

Deleted member 29185

Another update for CNS.

2 trips,
1. Muve, no drivers but advertising the cheapest rate range (not a lot of point). Uber rate range $28-35,grabbed a taxi for $21.
2. Muve, no drivers but advertising $9-14, grabbed Uber witha range of $16-20. Cost $16.

I fear Muve has a model which is problematic. Both trips showed cars on the road near me, but obviously with pax. So I'm thinking they are successfully luring pax, but not enough drivers. That will eventually turn away the pax.

The other thing that annoys me slightly, is that Muve will display a waiting time, 6, 7 minutes or whatever, but then when you hit the "book ride" button, a window pops up to say "no drivers". Why do that? Why not just book the ride and apply the waiting time?
 

Bolthead

AFF Supporter
Joined
Apr 15, 2010
Messages
909
Flights
My Map
Another update for CNS.

2 trips,
1. Muve, no drivers but advertising the cheapest rate range (not a lot of point). Uber rate range $28-35,grabbed a taxi for $21.
2. Muve, no drivers but advertising $9-14, grabbed Uber witha range of $16-20. Cost $16.

I fear Muve has a model which is problematic. Both trips showed cars on the road near me, but obviously with pax. So I'm thinking they are successfully luring pax, but not enough drivers. That will eventually turn away the pax.

The other thing that annoys me slightly, is that Muve will display a waiting time, 6, 7 minutes or whatever, but then when you hit the "book ride" button, a window pops up to say "no drivers". Why do that? Why not just book the ride and apply the waiting time?
Not familiar with Muve however there is inherently an issue with most apps and their accuracy. As a driver only for Uber I can say that there are plenty of times when a job pings and it says says 10 minutes away and you accept the job but once you get the GPS working it is closer to 15-20 minutes away. (this is very frustrating for a driver because he/she then has to decide to keep going or cancel the job.) On the other hand it can also work in reverse and say 10 minutes away but you end up only 5 minutes away. As well I have rocked up to the pickup address and the customer mentions that according to his app I am still 2-3 minutes away.

As for Muve it sounds like a mixture of the accuracy of the app and flaws in the app it self.
 

Cruiser Elite

AFF Supporter
Joined
Oct 31, 2010
Messages
10,395
Flights
My Map
So with Grab you need to top up Wallet first and then draw down rather than pay directly for each trip as Uber or DiDi do?
 
Last edited:

kpc

AFF Supporter
Joined
Mar 11, 2003
Messages
6,022
So with Grab you need to top up Wallet first and then draw down rather than pay directly for each trip as Uber or DiDi do?
You can do either...pay directly from your credit card or top up GrabPay and then pay from there. I think they offered free / cheap rides if I used GrabPay so i went that route when i signed up in Malaysia in January.
 

dajop

AFF Supporter
Joined
Jul 1, 2002
Messages
9,163
Flights
My Map
With Grab you can also choose “cash” if you want to (definitely can for Grab in Singapore).
 

Cruiser Elite

AFF Supporter
Joined
Oct 31, 2010
Messages
10,395
Flights
My Map
Yes I finally worked out how to add CC - I am not the sharpest pencil.

I sought assistance from Lounge Angels and was surprised so many use cash in Grab - a couple of their colleagues had their CCs compromised after uploading to Grab so many are gun shy - that was main reason hardly anybody there could guide me as they do not upload CCs to Grab
 

dajop

AFF Supporter
Joined
Jul 1, 2002
Messages
9,163
Flights
My Map
I've had more than one credit card loaded for at least two years now, maybe have been lucky. But probably knowing the attitude here, everyone probably knows someone who knows someone who allegedly had their CC's compromised so no-one dares add them.
 

Andz

Intern
Joined
Nov 16, 2016
Messages
88
GRAB in Singapore was seamless. you can also use the app to buy food and goods from enrolled businesses.
 

Isochronous

AFF Supporter
Joined
Dec 18, 2009
Messages
4,257
Flights
My Map
I've found Ola to be the most competitive in Australia. Last Ola driver in melbourne also told me that Ola pays him a higher percentage of his fare as well compared to Uber.
 

Cruiser Elite

AFF Supporter
Joined
Oct 31, 2010
Messages
10,395
Flights
My Map
Commission drivers pay:
Uber - 25%
Ola - 10%
DiDi - 5% - as Karl would say - ‘Don’t leave home without it!’
 

AFF on Air Podcast

  • jb747’s Stellar Career with Qantas – AIR013
    Sat, 15 Jun 2019 03:00:41 AEST
      In this special edition of the podcast, Matt chats to John Bartels (a.k.a. jb747) about his flying career with Qantas, the A380, the QF30 incident, flight training, retirem ...
  • Cheap Virgin Australia Business Class – AIR012
    Sat, 01 Jun 2019 03:05:28 AEST
      Find out how to get cut-price Virgin Australia Business Class tickets by buying and redeeming Etihad Guest miles! This episode also includes some listener Q&A and an interv ...
  • Star Alliance Status – AIR011
    Sat, 18 May 2019 09:39:41 AEST
      Find out how to easily earn Star Alliance Gold status with several different frequent flyer programs! This episode also includes an interview with John Blom, Australia’s ...
  • Premium Economy – AIR010
    Sat, 04 May 2019 00:21:32 AEST
      Premium Economy is a great compromise if you want a more comfortable experience than Economy, without paying for Business or First class airfares! In this episode, AFF’s ...
  • Hyperinflation of Points – AIR009
    Sat, 20 Apr 2019 04:49:59 AEST
      Frequent flyer points are a valuable currency, but they aren’t immune from hyperinflation! In this episode, Matt discusses why frequent flyer points are a terrible long-t ...

Community Statistics

Threads
81,681
Messages
1,887,783
Members
49,582
Latest member
Frank Underberg
Top