Recent Experiences with Qantas' terminal transfer at SYD

[MEL_Traveller]

On yesterday’s flight up from MEL the crew advised pax with international connections were to gate 15 which they ‘understood’ to be back in operation, and if not ‘staff will direct you to kerbside’.

They made a point of saying that gate 15 had only just restarted.

 

[kpro]

I went through today, 20 Dec and can confirm the bus transfer via airside is back in full operation from gate 15.

The last time I was at SYD domestic was 14 Dec and at that time the signage was still up saying you needed to exit and find the kerbside bus.

 

[Daver6]

I went through today, 20 Dec and can confirm the bus transfer via airside is back in full operation from gate 15.

The last time I was at SYD domestic was 14 Dec and at that time the signage was still up saying you needed to exit and find the kerbside bus.

Any improvements to frequency?

 

[markis10]

Is skybus aka kinetic now the operator?

 

[kpro]

Any improvements to frequency?

Well I entered and scanned my boarding pass, then literally walked straight on board, but that might have just been good timing on my part.

Is skybus aka kinetic now the operator?

I'm not too sure, I don't take the transfer often enough to have noticed any difference.

 

[tassie6]

Is skybus aka kinetic now the operator?

Certainly seemed that way when I went through. Anyone working down at bus level had skybus branded gear on

 

[AustraliaPoochie]

Certainly seemed that way when I went through. Anyone working down at bus level had skybus branded gear on

Another outsource, if the previous company were a QF company .

 

[justinbrett]

Another outsource, if the previous company were a QF company .

It was outsourced decades ago.

 

[BNEFlyer]

My mum and I flew through SYD (CHC-SYD-BNE) on January 3. My mum requires wheelchair assistance which was waiting at the door on arrival in SYD. We flew EK J connecting to QF J. Due to weather bags were delayed 50 minutes, significantly cutting down our transfer time of 2h15m. Thankfully passport control took no time at all and we had nothing to declare.

Unfortunately, even though our booking had wheelchair assistance noted, no one told the bus drivers at the transfer area, so a driver had to arrange the smaller 12 person but to take us to domestic (apparently this wasn't even the first time that day this had happened). The regular bus was waiting to take other pax over.

Made it to domestic in 15 minutes, went up in the lift from the service area and we ended up across from our gate, gate 10 with 20 minutes to spare until boarding.