Question about my latest Qantas flight; HKG - PER

[Damian Sharpe]

Hello Everyone!

Recently, I was booked on Business Class (upgraded from Economy using points because of the skybed) on QF-68.
Due to a problem with an A330's landing gear, we had an 8 hour 'delay' to wait for a different A330 from Sydney.
Qantas gave us a very nice hotel room for the night (because it was an 11pm flight), and gave us HKD$900 ($110 AUD) for food.

Now, did Qantas only give the Business Class passengers on our flight the hotel room and the money for food; or did all passengers regardless of class receive the same type of treatment too?

The only reason that I am asking this, is because this is the first time Qantas has ever giving me anything when the flight was delayed or cancelled other than a different flight.

Thanks to anyone who responds.

 

[Simo]

Not sure of exact rules but if QF delay yourself and it is overnight they will provide accommodation or if it is your home town a taxi voucher or see you tomorrow.

I have been delayed by QF for a few hours one day and got offered a meal voucher for a $20 or something like that, I didn't accept it because I was in the J lounge so food wasn't an issue and also drink wasn't either.

They generally offer that to everyone on the flight.

 

[moa999]

Subject to accommodation availability, where you would expect premium pax to be looked after first.

 

[Damian Sharpe]

Awesome, thanks a lot guys for answering my question.

 

[whughes3]

In my experience, if a flight is delayed overnight, you will always be accommodated for the night, regardless of what cabin you are in (unless local conditions make this impossible). However, J & F pax seem to be put up at nicer hotels than the Y pax.