Despite it not being my choice to stay here, I figure I'll give a mini review of the Ibis near SYD airport.
The check in staff were friendly and efficient, a plus in having to deal with a gaggle of tired, grumpy and stressed travellers.
The room is small, but it's fine. The bathroom is one of those enclosed closet types.
We were given some food allowance, which covered lunch, but the chef didn't arrive til 4 so had a very late lunch. The staff member taking food orders was lovely and did her best to calm the kitchen staff who were freaking out at the hungry horde. Twas a bit chaotic when food was coming out, but it was tasty.
Dinner a few hours later was a bit more calm.
The hallway shows wear and tear, there's some damp, musty smells, but overall it's fine for what it is. We were booked in Y after all. I guess J might get you nicer digs in this scenario?
And United did well to manage the situation. Clear guidance on what to do, arranged the hotel, food allowance and a shuttle to the hotel. I was also able to call up and get on an earlier flight than what we were initially re-booked on.
Compared to our cancellation in Mexico City with Air Canada on our 2019 trip, it was handled far better.
