Login Now to remove this and all advertisements (GOLD and SILVER members)
Not a member? Register Now for free

QFF Classic Upgrade Priority - T&Cs Changed

Happy Trails

Established Member
Joined
Jun 8, 2010
Messages
2,544
Points
700
Kind of academic just now, but the QFF T&Cs have been quietly changed, viz.

Old version:
16.3.3 Classic Upgrade Rewards will be awarded to Members according to their Qantas Frequent Flyer status levels in the following order: Platinum One Members first, then Platinum Members, then Gold Members, then Silver Members and then Bronze Members.

New version:
16.3.3 Classic Upgrade Rewards will be confirmed and awarded before other paid upgrade products including, but not limited to, Bid Now Upgrades.

The traditional pecking order (for P1s at least) is still noted under tier benefits.

I'm guessing it's related to the introduction of OW alliance-wide upgrades.
 

ChrisMars

Member
Joined
Sep 16, 2017
Messages
207
Points
210
Qantas
Platinum
The relevent bit of the current t&c is in 16.3.2

16.3.2 Qantas Loyalty will determine which requests for Classic Upgrade Rewards will be awarded, if any, at any time between seven days and 24 hours before the scheduled departure of the flight from its port of origin, depending on several factors determined by Qantas including the original booked cabin and the Member's Membership tier.

It's more in line with what might be happening behind the scene: for example some think that someone in Y+ is likely going to beat someone in Y for a J upgrade, even with lower status.
 

Mattg

Senior Member
Joined
Aug 21, 2011
Messages
9,750
Points
1,120
I wonder if this also means a Oneworld Emerald frequent flyer (e.g. American Airlines Exec Platinum) would have priority over a Qantas Gold member once the Oneworld alliance-wide upgrades come in?
 

Mattg

Senior Member
Joined
Aug 21, 2011
Messages
9,750
Points
1,120
Aren't we supposed to get 90 days' notice before material changes?

Is this really a material change though?

In any case, the upgrade lottery process only really applies to international flights - of which there aren't likely to be many in the next 90 days.
 

RichardMEL

Senior Member
Joined
Mar 28, 2014
Messages
5,272
Points
970
My thoughts...

1. The OW alliance wide upgrade thing comes up every so often.. it's not material yet and may never be. As we know QF has a couple of partner agreements (such as LA codeshares which probably have gone come to think of it :) ) but I wouldn't hold out much on the alliance upgrade thing

2. QF equivalent status will trump OW on QF operated flights - this is how it works on other partners (and on Star too). eg on a tier basis a QF P1 will Donald Trump a QF Plat, which will then be ahead of a BA Gold, AA EXP etc. A member airline will always priorities its own elites ahead of others imo.

3. It's nothing new (I agree) that QFF decide the lottery based on a combination of fare class and status.. I mean even when ranking equivalent tiers (eg: 2 Plat's waiting for one seat, the one on the higher fare class will get it)...

I see the T&C change as merely to clarify that QFF tier members using upgrade awards (ie paying with points) will be processed ahead of any bid now upgrades or other promotions or upgrade types (which gives them a bit of room for one off promotions or whatever). This is the way it's always worked. I don't think it has anything to do with any potential implementation of OW upgrades.
 
Credit cards which earn frequent flyer points is a popular way to earn frequent flyer points. You can receive thousands of points on everyday spend. And, many of these cards offer generous signup bonuses! Compare to find the credit card that best suits your needs.

Recommended by the Australian Frequent Flyer

ChrisMars

Member
Joined
Sep 16, 2017
Messages
207
Points
210
Qantas
Platinum
@Happy Trails which version are you comparing btw?
I had a closer look, it seems to me the change you invoke is rather old (more than 6 months), and was just about inserting this new clause to clarify that paid upgrade come last. The other clauses in section 16 are unmodified, just the number change.
 

TeaKozy

Junior Member
Joined
Jul 17, 2017
Messages
11
Points
10
Qantas
Platinum
It's more in line with what might be happening behind the scene: for example some think that someone in Y+ is likely going to beat someone in Y for a J upgrade, even with lower status.

First hand experience of this. A colleague (SG) in W, and I (WP) in Y both put in requests for LAX-MEL, myself ahead of him in February. He was upgraded to J, and then I was upgraded to his seat in W. Guess it is unusual in that most upgrades with other carriers are a single cabin only, however at least this makes it explicit.
 

Lucky_man

Member
Joined
Jan 10, 2009
Messages
159
Points
10
It may surprise some here that the minutia of upgrade ranking is pretty low on the list of operational priorities for the airline - despite their apparently critical importance to those in the lottery. Try not to read too much into it.
 
Top