QF1 - a long flight with no water!

[MEL_Traveller]

I did, but I don't think it counts. Flight was 4 hours late.

in bound was on QF to LHR? EU doesn't apply.

 

[Flashback]

in bound was on QF to LHR? EU doesn't apply.

Indeed. "An EU flight is where the flight departed from an EU airport, regardless of the airline, OR where an EU airline landed at an EU airport." Had it happened the other way around, would have been a different story.....

 

[Walter_Plinge]

Re: General Qantas Delays/Cancellations/etc. Discussion

That sounds horrific. I feel sorry for the crew. At least you made it but!

Ah-ha - a sandgroper.

 

[Princess Fiona]

Just to let everyone know, contacted by QF today regarding my feedback. I will be receiving a refund of the points value deducted for my DXB-LHR upgrade and a travel voucher. Most important of all a recognition of the issues I raised and an apology

 

[EmilyHoward]

Well done PF

EH

 

[Red Roo]

Just to let everyone know, contacted by QF today regarding my feedback. I will be receiving a refund of the points value deducted for my DXB-LHR upgrade and a travel voucher. Most important of all a recognition of the issues I raised and an apology

Thanks for the update, and also giving us an opportunity to address your concerns. Glad you're happy with the outcome.

 

[MEL_Traveller]

Thanks for the update, and also giving us an opportunity to address your concerns. Glad you're happy with the outcome.

to be honest red roo I was expecting an update on this situation from you as the official company representative.

particularly, a confirmation that the underlying issue has now been fixed.

while we are on this there are several other issues outstanding:
- ability for check-in staff to through check baggage onto other one world airlines (has this now been fixed or are some staff still telling people they need to claim their bags in sydney?)
- continued reports of champagne running out
- assisted booking charges for bookings that cannot be completed on line ex Thailand, china (etc)